Delivery took a bit long but thats because there was a holiday in between but overall worth the wait cause it got shipped pretty much right after and it arrived quickly after that ! The quality is act... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jenny gave me a set of headphones, and honestly, I've been absolutely thrilled with them. There were no problems whatsoever with the shipping process; they arrived much sooner than anticipated. Everyt... See more
Got a pair of Max V2 TB last year and needed to update software in order for them to work with the new iphones (I could not do it through flycc). Through Whatsapp, I received the relevant firmwar... See more
So, I bought a pair of Pro 2’s v5.4 and they just arrived yesterday. The headphones are better than I expected. They feel premium and look amazing. I’m not an audiophile by any means but, they sound g... See more
Company details
Written by the company
Jenny's Store - Great earbuds for cheap! The products you want, just cheaper.
Contact info
713 Tailwater Ave. Bronx, 10468, New York, United States
- mail@jenny.airreps.info
- jenny.airreps.info
4.6
Excellent
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jenny's Store
Hello,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Jenny's Store. Fast shipping and excellent products are what we aim to provide to all our valued customers.
Your kind words are greatly appreciated, and we're here to ensure your continued satisfaction. If you ever have any questions or need assistance, feel free to reach out.
Best regards,
Conner
Customer Relations, Jenny's Store
exactly like real i’m using them as i…
exactly like real i’m using them as i type this 😳😫🥰🥰🥰😍😍
August 26, 2023
Unprompted review
Great service :)
August 27, 2023
Unprompted review
Reply from Jenny's Store
Hello,
Thank you for your brief but delightful review! We're thrilled to hear that you had a positive experience with our service. Providing great service is a top priority for us at Jenny's Store.
If you have any further feedback or questions, feel free to reach out. We're here to ensure your satisfaction.
Best regards,
Conner
Customer Relations, Jenny's Store
Great 4.9TB and customer care
December 29, 2022
Unprompted review
Amazing service
Amazing service, everything works as it should, guide was well made if you follow it you cant miss!
August 27, 2023
Unprompted review
Bought the 5.2tb loving them so far…
Bought the 5.2tb loving them so far will purchase more in future
August 25, 2023
Unprompted review
Reply from Jenny's Store
Hello,
Thank you for sharing your positive experience with us! We're delighted to hear that you're enjoying the 5.2TB product you purchased from us. It's wonderful to know that you're satisfied with your purchase and that you're considering us for future purchases as well.
If you ever decide to make more purchases or have any questions, feel free to reach out. We're here to provide you with the same level of quality and service.
Best regards,
Conner
Customer Relations, Jenny's Store
I just purchased 3 airpods and never…
I just purchased 3 airpods and never received an tracking number or a email or a response from them through phone number.
August 6, 2022
Unprompted review
Reply from Jenny's Store
EDIT: Please update your review if your experience has changed, bad reviews adversely affect our business. Thanks.
Dear Richard,
We apologize for the inconvenience you've experienced with your recent purchase of 3 AirPods. Your satisfaction is important to us, and we understand the frustration of not receiving tracking information or communication from us.
To address this matter promptly, we recommend reaching out to Jenny's Store directly through WhatsApp at +86 133 3655 7084. Jenny will be able to assist you in locating your order, providing you with the tracking number, and ensuring that your concerns are properly addressed.
We apologize for any frustration this situation may have caused and appreciate your patience as we work to resolve it.
Best regards,
Conner
Customer Relations, Jenny's Store
Jenny Pro V4.9 HR
2 week postage to me in Ireland. Good quality (v4.9 HR pro). Works great and no complaints. 👍
July 27, 2022
Unprompted review
Purchased, never received product, no customer service…
I purchased 2 pair of earbuds (order #955). Have never received a confirmation email with tracking number. No way to reach the company. It’s been 3 weeks. Not sure what to do other than leave this review.
April 22, 2022
Unprompted review
Reply from Jenny's Store
EDIT: Please update your review if your experience has changed, bad reviews adversely affect our business. Thanks.
Hi.
We deeply apologize for the inconvenience you've faced regarding your order #955 for 2 pairs of earbuds. Your experience is not reflective of the service we strive to provide, and we're truly sorry for the lack of communication and delay in receiving your products.
To address this matter and provide you with the assistance you deserve, we kindly ask that you reach out to our dedicated customer support team. You can contact us directly through WhatsApp at +86 133 3655 7084. Jenny's Store is committed to resolving this issue promptly and ensuring that you receive the necessary support and information regarding your order.
We understand your frustration, and your feedback is invaluable as we work to improve our services. Once again, we apologize for any inconvenience this situation has caused and appreciate your patience.
Best regards,
Conner
Customer Relations, Jenny's Store
Super website provides all the…
Super website provides all the essentials!
January 24, 2022
Unprompted review
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