I strongly advise against this company. It was insanely difficult to cancel the subscription when I moved. They keep billing me and harassing me for services that they didn’t provide. STAY AWAY!
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Benjamin was a good support in the proccess. He accuratly and in an underrstandable manner guided me through the process. He spoke clealry and conciesly. In addition, he tackled the problem I had and... See more
Easy moving between two addresses. I sent an email a few days ago and honestly forgot it in the chaos of moving and got a call from Jetnet (Elias), which settled all the details very unproblematic
Super friendly, he helped me transfer the account to my name without any problem and was very helpful in giving me advice for what my options are in the future as well as giving me an overview of what... See more
Company details
Written by the company
JETNET er en dansk bredbåndsudbyder. Vi leverer kun højhastighedsbredbånd til en lav pris. Dette gør vi både via fiber og coax (kabel-tv-stikket). Vi kan levere via en række forskellige netværk, herunder: TDC Net, EWII, Norlys, Nord Energi og Onefiber. Så vælg JETNET, hvis du vil have et kvalitetsprodukt til super lav pris.
Contact info
Bygmestervej 10, 2 TV, 2400, København, Denmark
- hej@jetnet.dk
- jetnet.dk
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I strongly advise against this company
I strongly advise against this company. It was insanely difficult to cancel the subscription when I moved. They keep billing me and harassing me for services that they didn’t provide.
STAY AWAY!
they keep raising the price every 4…
they keep raising the price every 4 months
Jetnet internet
Thank you Jamie for your prompt service and assistance! Your quick response and support made everything so much easier. Highly appreciated!
speaked with Jamie
quick support to help me move my connection to a new appartment
Good services
I was having issues getting my internet…
I was having issues getting my internet connected and Oliver was very helpful in and speedy in finding a solution when some other people couldn't. Thanks for the help!
Jimmy was very helpful and nice talk 🫡…
Jimmy was very helpful and nice talk 🫡 highly recommend
Helping setting up the router
The guy behind the phone, Jaime, was of great help and spoke very fluent English. The call was short and to the point, and he was very clear as to what I need to do.
Patrick was very patient and helpful
Patrick was very patient and helpful
Easy moving
Easy moving between two addresses. I sent an email a few days ago and honestly forgot it in the chaos of moving and got a call from Jetnet (Elias), which settled all the details very unproblematic
Problem solved
Problem solved, patience and good advices! Congratulations, Emilie!
Everything was fast and of high quality!
Great customer service
My router stopped working after a power outage. Oliver was super quick to help me out and organized a new router to be delivered for me.
A big shoutout to Nikolaj for speeding…
A big shoutout to Nikolaj for speeding up the process of getting my internet connection up and running. You're awesome!
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