Fantastic Service from Tracy Chick I had an excellent experience with Tracy Chick handling my claim. She was incredibly polite, knowledgeable, and made the whole process smooth from start to f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more
I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me. I want to especia... See more
My claim was dealt with very well. I was sent for many tests with quality professionals of well known companies. Advice was given to me all the way through on offers that were sent. Chris Woodburn ma... See more
Company details
Written by the company
JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.
Contact info
Arrowe Brook Road, CH49 5PB, Birkenhead, United Kingdom
- 0151 375 9916
- info@jflaw.co.uk
- jflaw.co.uk
4.7
Excellent
975 reviews
Replied to 6% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good clear communication throughout and…
Good clear communication throughout and regular updates on my case and secured a successful outcome.
October 23, 2025
Unprompted review
JF law was a great help to help me get…
JF law was a great help to help me get through my claim, Tracy was great help and I wouldn’t recommend anyone better
October 23, 2025
Unprompted review
Keith was very helpful and friendly
Keith was very helpful and friendly. Explained in detail the following steps regarding my accident and personal injury case.
October 22, 2025
Unprompted review
Michelle who I spoke with on the phone…
Michelle who I spoke with on the phone was absolutely brilliant along side the rest of the firm!
October 20, 2025
Unprompted review
These people who have worked on my case…
These people who have worked on my case for around 5 years did everything they could to get the best outcome for me, I truly appreciate everything they did all their hard work paid off thank you Annalise and Lucy and everyone else involved in my case
October 17, 2025
Unprompted review
Michelle handled my call
Michelle handled my call , nothing was too much trouble for her . Answered all my questions and all emails sent to me to fill in was done really promptly .
Very good experience
October 16, 2025
Unprompted review
Helped settle a no win no fee claim…
Helped settle a no win no fee claim following a road accident. Despite the length of time it took due to the proccess of it all - JF Law were very responsive - a speial thanks to Christopher Woodburn, who dealt with the case
October 16, 2025
Unprompted review
I am I happy customer Christopher…
I am I happy customer Christopher Woodburn got money for me after 8 long years of waiting for someone to help me with my claim because other company’s was messing me around he got the job done when no one else did so thank you to you highly grateful thanks again highly recommend Christopher to help you with your claim..
June 15, 2025
Unprompted review
Very good service and our case handler…
Very good service and our case handler Kerrie Deryn-Levell could not have been more helpful and quick to respond with any queries we had. Excellent service.
October 15, 2025
Unprompted review
Reply from JF Law Limited
Thank you Neil for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased to know our solicitor Kerrie Deryn-Levell was able to support you throughout your claim Journey and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Neil for your lovely feedback
Kindest regards
Kimberley
Simple
Gemma Shields made a naturally stressful and frustrating situation a really easy and seamless process. Very good communication throughout the process and provided good informative advice.
October 15, 2025
Unprompted review
Reply from JF Law Limited
Thank you Gabriella for your excellent review of JF Law. We are pleased to know our solicitor Gemma Shields was able to support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer . Thank you again Gabriella for your lovely feedback
Kindest regards
Kimberley
Absolutely fantastic service I got from…
What a brilliant solicitor. Absolutely fantastic service I got from my Solicitor Paul Burgess. This has been a long process but we got there in the end . He was so patient with me . And I can’t thankyou him enough. You have done amazing job. Thankyou Julie Badger
October 14, 2025
Unprompted review
Reply from JF Law Limited
Thank you Julie for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted to hear Paul Burgess could assist throughout your claim journey. We know the claim journey can be long but we don't believe in settling a claim that under compensates our clients as that isn't fair to you. Thank you again Julie for your lovely feedback
Kindest regards
Kimberley
I had a car accident and went to JF Law…
I had a car accident and went to JF Law to get a claim done for me they stood in for me and everything went successfully.All their staffs are great especially
Micheal Higgins has been a good lawyer and good communicator through out the process and am really impressed am soo happy .
I recommend JF Law to anyone who has any issue and think there is no hope I recommend them especially Michael Higgins thanks for the good work done
October 28, 2024
Unprompted review
Reply from JF Law Limited
Thank you Barbara for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Micheal Higgins could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Barbara for your lovely feedback and recommendation of JF Law
Kindest regards
Kimberley
The lady was talking to me was very…
The lady was talking to me was very polite and helpful thank you very much for you being so nice.
October 7, 2025
Unprompted review
Reply from JF Law Limited
Thank you so much for your excellent review Larissa. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Larissa for your lovely feedback
Kindest regards
Kimberley
ellie was amazing thankyou very happy…
ellie was amazing thankyou very happy with outcome
October 7, 2025
Unprompted review
Reply from JF Law Limited
Thank you Marie for your excellent review of JF Law. We are pleased to know our solicitor Ellie Lamey was able to support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer . Thank you again Marie for your lovely feedback
Kindest regards
Kimberley
JF Law offers high quality service
JF Law offers high quality service. Kerrie is remarkable on every scale. She did a fantastic job through. From being responsive to keeping me up-to-date. I would like to thank the firm for defending my corner succesfully.
August 20, 2025
Unprompted review
Reply from JF Law Limited
Thank you Regis for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased to know our solicitor Kerrie Deryn-Levell was able to support you throughout your claim Journey and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Regis for your lovely feedback
Kindest regards
Kimberley
Very helpful on the phone and gave me…
Very helpful on the phone and gave me the information I needed
October 1, 2025
Unprompted review
Reply from JF Law Limited
Thank you so much for your excellent review Dave. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Dave for your lovely feedback
Kindest regards
Kimberley
Amazing service from Kirsty thank you
Amazing service from Kirsty thank you, very professional & extremely helpful explained everything in such detail and answered all my questions. also sympathetic understanding caring to my situation. Very easy to talk too made me feel at ease in such a stressful time
Thank you again
Natasha
September 29, 2025
Unprompted review
Reply from JF Law Limited
Thank you so much for your excellent review Tash. We're delighted to hear that Kirsty was able to provide you with such helpful and attentive service. I'm sure Kirsty will be pleased to know how much she helped during the start of your claim journey. Thank you again Tash for your lovely feedback
Kindest regards
Kimberley
Had my first contact with JF Law today
Had my first contact with JF Law today, and so far been very helpful and understanding, Craig has been very helpful, talking me though signing online documents and been very reassuring
September 30, 2025
Unprompted review
Reply from JF Law Limited
Thank you so much for your excellent review Helen and kind words about Craig Jackson We are pleased to hear Craig went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Helen for your lovely feedback
Kindest regards
Kimberley
GoAT 290906.001
Gemma, absolute Gem of All Time. Awesome, worked hard on the case (for quite a while), and because of her perseverance, it was very successful. Gemma was patient too, I was busy but everything was extremely smooth and easy. No fuss and no rubbish waste time nonsense or pushiness. SMOOTH SERVICE.
Well done Gemma and thank you, it was a pleasure. 😀
September 23, 2025
Unprompted review
Reply from JF Law Limited
Thank you The Name is Optional for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Gemma Shields was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again The Name is Optional for your lovely feedback
Kindest regards
Kimberley
A Very Delicate Matter
What has been a very exhausting and delicate matter has been handled with true professionalism and care by Jessica Stewart of JF Law Limited. I simply would not have had the time or energy to have delt with this myself so in Jessica's more than capable hands today we reached an outcome very favourable to me. Now I can move on with my life and the payment received will go towards achieving something positive.
From the bottom of my heart thankyou Jessica.
Kind regards James
September 25, 2025
Unprompted review
Reply from JF Law Limited
Thank you James for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Jessica Stewart was able to assist you throughout your claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again James for your lovely feedback
Kindest regards
Kimberley
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