Jimmy's Iced Coffee Reviews 1,045

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the swift and efficient delivery service, noting that products arrive quickly and are often well-packed. Many people find the iced coffee and chocolate milk delicious, highlighting the great taste and quality ingredients. Consumers appreciate the convenience of having products delivered directly to their door and often mention the competitive pricing. However, some customers have experienced issues with the delivery company, specifically mentioning parcels being mishandled or left in communal areas instead of being brought to their flat. There are also mixed opinions on the product itself, with some finding certain flavors to have a strange, bitter, or watery taste, while others have encountered problems with packaging, such as lids causing spills or other packaging concerns.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers find the coffee delicious, with some praising... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers found certain flavors, like... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick and speedy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super quick delivery and great product. I would defibately recommend. The only reason for stars this time ks because the delivery compant they used threw the package over my gate so all the cans were... See more

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Rated 5 out of 5 stars

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly use... See more

Rated 5 out of 5 stars

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops. Price is very competitive and it’s delivered straight to your door. It is my special treat ea... See more


Company details

  1. Coffee Store
  2. Coffee Wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jimmy's has a great selection of…

Jimmy's has a great selection of excellent coffees the Original Bottle Can being my favourite. They also have a great subscription service which means I never run out of my favourite coffee. I definitely recommend them.

September 5, 2022
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Reply from Jimmy's Iced Coffee

No one wants to ever run out, so we are so glad to hear you have subscribed David. Thanks for also taking the time to share a review.

Rated 5 out of 5 stars

Good coffee

Good coffee, delivered quickly at a very fair price. Love that it doesn't taste sickly sweet or overly bitter!

September 1, 2022
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Reply from Jimmy's Iced Coffee

Winning review, thanks Rebecca. Have a great rest of your week.

Rated 5 out of 5 stars

Repeat customer says it all

Repeat customer says it all, easy quick transaction

August 30, 2022
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Reply from Jimmy's Iced Coffee

Well this is just the best!! Thanks for coming back for your Iced Coffee fix.

Rated 5 out of 5 stars

I absolutely love it

I absolutely love it! The best iced coffee I’ve tasted so far! Could become addicted.

Thank you

September 1, 2022
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Reply from Jimmy's Iced Coffee

You've made our day Jan. We are so glad to hear you're such a fan. Thanks for such a great review.

Rated 3 out of 5 stars

Well Jimmy where do I start.

Well Jimmy where do I start.. as I got up at 4am for a gruelling day at work I grabbed my jimmys out of the fridge that I had picked up from my local supermarket the night before because it looked interesting being an iced coffee lover.. jumped into my brand new BMW and before commencing my journey I cracked open my iced coffee(as I normally do with other brands) I have never had one blow up like this before it was strewn up the windscreen over the dash and steering wheel and then continued to pour out onto my nether regions it’s a good job it was cold! So not the most perfect start to the day .. back into the house to get changed and get a cloth to wipe out the coffee explosion from the car.. whilst in the house I finished what was left of the coffee .. all in all not a bad drink but for future reference I will open in a full hazmat suit.

September 1, 2022
Unprompted review
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Reply from Jimmy's Iced Coffee

Dean, sorry to hear of your recent experience with our BottleCan. Your story however did make us smile :)

Our BottleCans don't need to be shaken - this is the likely cause of the spray. The spray, if shaken, is caused due to pressure being released from where the can was sealed.
Please can you drop an email to os@jimmysicedcoffee.com to discuss this further.

Rated 5 out of 5 stars

Great service

Great service. A lovely thank you note inside. Quick delivery. The best iced latte as not full of sugar.

August 29, 2022
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Reply from Jimmy's Iced Coffee

What a great review, thank you. We are glad to hear you also appreciate the note :) Enjoy your Iced Coffee.

Rated 4 out of 5 stars

Follow-up money off discount came too soon.

Nice quick turnaround for delivery. Good products. Follow-up money off discount came too soon. I will not consume 36 cans of coffee in less than a week. Calculate for me having 1 maximum per day, my daughter could have 1 too. The sales hook should wait at least 2 weeks before being cast. Matalan are annoying with their vouchers too.

August 26, 2022
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Reply from Jimmy's Iced Coffee

Hey Paul, thanks for the review and great to hear you enjoyed your Iced Coffee.
We run offers and promotions from time to time and it sounds like this one clashed with your recent order. This discount would therefore not have been sent off the back of you ordering, but a pre-planned promotion.
I hope this helps explain a little further and apologies again for any annoyance caused.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Speedy delivery.

August 31, 2022
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Reply from Jimmy's Iced Coffee

Thanks so much Nicola, great to hear the ordering process was super simple. Enjoy your Jimmy's.

Rated 5 out of 5 stars

A price better than amazon

A price better than amazon, for some really good coffee. Finally I have a consistent source of iced coffee that tastes good, at a decent cost, and in a good portion.

The service was solid and I was delighted to recieve one-day postage.

August 26, 2022
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Reply from Jimmy's Iced Coffee

What a review! We are so glad to hear you're such a fan. Thanks for sharing :)

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. ❤️❤️❤️❤️

August 30, 2022
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Reply from Jimmy's Iced Coffee

Reviews don't get much better than this :) Thanks Gaynor.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, good first deal discount. Delicious coffee

August 30, 2022
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Reply from Jimmy's Iced Coffee

Just what we like to hear! Thanks Peter.

Rated 5 out of 5 stars

Great coffee

Great coffee. Fast delivery. Love this service🥰

August 30, 2022
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Reply from Jimmy's Iced Coffee

The winning trio of compliments - Thanks Victoria :)

Rated 5 out of 5 stars

What’s not to love….

Absolutely great product, competitive market puts the standard price point a little high though if I’m nit-picking (had this on a special offer). Super quick delivery service, well packaged.

August 30, 2022
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Reply from Jimmy's Iced Coffee

It's so great to hear you loved your Iced Coffee. Thank you for the review!

Rated 5 out of 5 stars

Great product

Great product. Great delivery. Great service. 10/10

August 24, 2022
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Reply from Jimmy's Iced Coffee

A triple whammy! Thanks Lloyd!

Rated 5 out of 5 stars

Awaysubscrition lifesaver coffeess.. reliable

Aways reliable
Deliver on time and packages intact..
Sometimes a bonus present included, samples etc. Very welcome. Great customer service. I was overcharged once for postage and it was refunded immediately without me even questioning it.

August 23, 2022
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Reply from Jimmy's Iced Coffee

Thank you so much for being a subscriber and for such a lovely review, Have a great day Helen!

Rated 5 out of 5 stars

Gorgeous iced coffee

Gorgeous iced coffee. Bought both plain and mocha iced coffee. Probably one of the best on the market. Amazing first class service delivered really quickly.

August 22, 2022
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Reply from Jimmy's Iced Coffee

This is music to our ears. Thank you Denise for the cracking review!

Rated 5 out of 5 stars

First tried this iced coffee from M&S

First tried this iced coffee from M&S, both my girlfriend and I agreed it was the best iced coffee we had tasted!

August 24, 2022
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Reply from Jimmy's Iced Coffee

Winning! Kevin, this is so great to hear and I'm stoked you came over to place an order on our webshop too. Have a great day!

Rated 5 out of 5 stars

The service was amazing the coffee…

The service was amazing the coffee arrived the next day and bonus we got a free case too.
The best iced coffee I have had

August 23, 2022
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Reply from Jimmy's Iced Coffee

Thank you so much for subscribing! We're stoked to have you join us.

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