Joe's Airport Parking Reviews 

1,639
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I made a minor mistake on my arrival time. I have spent now an hour trying to alter the time of arrival by 30 minutes with a total time for using the parking lot is less than 24 hours. I believe thi... See more

Rated 2 out of 5 stars

Valet parking our car was good. However, the transportation bus to airport was performing departures and arrivals at the same time. We (and others) were let outside the luggage carousels - bottom... See more

Rated 1 out of 5 stars

I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still co... See more

Rated 1 out of 5 stars

Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a mon... See more

Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Joe’s Airport Parking has always provided Los Angeles International Airport (LAX) parking services at affordable prices. We have over 1400 parking spaces, the best prices, and the most helpful staff. Why pay more to park at Los Angeles Airport? Park your vehicle with us for less and have your vehicle serviced while you are away. We offer car wash, auto detailing, and oil changes while you’re away on your trip. Be sure to make a reservation on our website to reserve your space and receive the lowest price available. We thank you for choosing Joe’s Airport Parking!


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(1,639)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I have contacted Joes multiple times…

I have contacted Joes multiple times for problems wiht my account. (I have left voicemails for customer service and spoken to employees at the front desk multiple times) I am not able to retrieve my account on line and i have 3 reciepts that were not applied to my account to earn points. The ladies at the front desk have been incredibly non-helpful and no one from the main office has returned my calls. I travel frequently and am astounded by Joe's lack of regard and failure to even attempt to find a solution. I have tried creating a new account on line and the online system NEVER takes any of my credit cards. I have tried at least 10 times to create new accounts both on my computer with my information and on my husbands wiht his.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Convenient, fast, close, good prices. Highly recommended.

Convenient, close, lots of shuttles, quick service, no complaints. Have been using Joe's for three years now, and their service continues to improve, like increased shuttles. Prices are reasonable.
I've used others over the years and have had issues - never with Joe's.
Would highly recommend.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great/simple experience

Great/simple experience. We pulled in, they took our car and loaded our bags on the shuttle and we were gone. When we returned it was much the same, quick pickup and got us back to the car /loaded it for us within minutes.

October 2, 2018
Unprompted review
Rated 1 out of 5 stars

I am a regular client and book…

I am a regular client and book reservations online. For the past month I have made reservations online in order to get the discounted rate and use my points. I can no longer do this on the website and it forces me to pay full price for parking and not earn points. I called to try and make reservations over the phone and they stated they could not do that I would have to use the website.

October 2, 2018
Unprompted review
Rated 3 out of 5 stars

Refund process takes forever to process

Everything was great about Joe’s Airport Parking. However, if you decide to modify your reservation, then that is when the headache begins. I don’t understand why I would need to cancel and make a new reservation, just to modify my reservation. Also, it took almost a month for my money to be refunded, even though I was constantly being told only 7-10 business days. In short, Joe’s is great, just don’t plan on modifying your reservation.

October 2, 2018
Unprompted review
Rated 4 out of 5 stars

I regularly park here for business...

I regularly park here for business travel. The convenience of getting in and out of this place outweighs their somewhat old school and cumbersome reservation process. It’s a decent place for the money, I’d love to see them get an app for reservations. It is 2018...

October 2, 2018
Unprompted review

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