Maisy Smith was really helpful when sorting the broken blinds in the property. These were been broken before I moved in and started the tenancy. After becoming my my property manager, Maisy has picked... See more
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We had a great experience with Alexander Shomari during our house viewings. He was very patient, easy to talk to, informative, friendly, and extremely helpful throughout the whole process. He... See more
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We had a great experience with John Shepherd Estate Agents when securing our home. The whole process was smooth and well managed. A special mention to Alex, who was incredibly helpful throughout... See more
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Since getting in touch with John Shepherd, our experience has been really good. The team are wonderful and always quick to get back to us. Alex Shomari, in particular, has been amazing! When showing u... See more
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Company details
About John Shepherd Estate Agents - Birmingham
Written by the company
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
Contact info
33 Colmore Row, B3 2BS, Birmingham, England, United Kingdom
- 0121 633 4455
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Rented a flat for 3 years through John…
Rented a flat for 3 years through John Shepherd and Rajak Ali (our property manager) was brilliant.
Thoroughly recommend them
Great Experience
Great experience from them throughout the letting process, and especially my property manager Rajak Ali has also helped me, always quick to reply back and sorted lot of things. Would highly recommend them.
Great experience !
Avoid Vijay Kapila from Bham
Avoid dealings with Vijay Kapila from Birmingham branch if at all possible. He arranges people to come into your flat without warning. He shares other people’s contracts for other flats with you breaking confidentiality. He pretends the contracts are yours to try and stop you leaving presenting a huge bill. Very underhand tactics to extract fees. No deposit back still too.
Damp damage refund…
Still waiting for my daughter's refund for furniture and other items lost due to damp in one of your lettings.
JS - Rajak - 5 stars
Rajak has been very helpful day to day in the management of my btl in Birmingham. And in helping to resolve some unfortunate issues requiring attention.
Excellent support
I was having a difficult time finding an appropriate apartment but John Shepherd Estate Agents intervention made the process easy and seamless. Lily’s support has been outstanding thus far, she’s always responsive to questions and concerns.
Very friendly service
Very friendly service . 100% satisfied . No delays . I'm really happy by signing with John shepherd estate agents
It's been a great experience working…
It's been a great experience working with Lily and the team. She was responsive from the first contact, and now, with no hassle the first tenant is set to move in. Everything was handled smoothly, clearly and on time. Thank you!
Kaisha is the best
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