The team in the banbridge store is always very kind, efficient, and professional. The website and apps are a different story. It’s difficult to process orders, this reusable bag for 40p keeps reattach... See more
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Stopped at Banbridge store as we ran out of dog food ( usually go to Pets at Home),and it's now our go to store, good selection of quality food and toys,and staff are brilliant,they give you propwr ad... See more
I am in our local Jollyes store at least once or twice a week and they know me by first name and vice versa. They are all lovely staff and nothing is a bother to them.
Since Jollys have stopped doing the loose dog treats in favour of the prepacked ones, my dog doesn't like them. Even my neighbours dog doesn't like them. I'm now having to travel to another pet store... See more
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Company details
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From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
25 Castlewellin Road, BT32 4AX, Banbridge, United Kingdom
- 02840 626748
4.9
Excellent
500 reviews
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Jollyes is a great place Helpfull staff…
Jollyes is a great place Helpfull staff lovely place
February 28, 2026
Very good and efficient at my local…
Very good and efficient at my local branch : the products are excellent quality and some very competitively priced however would like to see less plastic packaging which I appreciate will be challenging.
February 28, 2026
I was able to get everything i needed…
I was able to get everything i needed in Jollyes and the staff are very friendly and helpful.
February 26, 2026
Great Team lousy website
The team in the banbridge store is always very kind, efficient, and professional. The website and apps are a different story. It’s difficult to process orders, this reusable bag for 40p keeps reattaching itself to my orders despite being deleted several times (and seeing it as a charge in my receipt when it was deleted for the 10th time), vouchers and club card not scanning properly in store, and despite choosing collect, I am often charged delivery and/or unable to select my address (despite not requiring delivery) and have to log in and out and redo orders several times. 10/10 for store team, 1/10 for website.
February 28, 2026
Staff are amazing
I am in our local Jollyes store at least once or twice a week and they know me by first name and vice versa. They are all lovely staff and nothing is a bother to them.
February 26, 2026
Good quality Kibble what I was looking for easily
Found what I was looking for easily. Pleasant helpful member of staff at cash desk
February 4, 2026
Friendly and knowledgeable staff
December 31, 2025
Effortless
Went into store, got items that I needed and paid for them. Effortlessly.
December 16, 2025
Great service and excellent knowledge…
Great service and excellent knowledge on all products
December 11, 2025
always good quality products
always good quality products
Nice staff
Can be a little pricey
December 12, 2025
Plenty of selection staff friendly and…
Plenty of selection staff friendly and helpful
December 6, 2025
The range of products is fantastic and…
The range of products is fantastic and the staff are knowledgeable and helpful 🙂
November 22, 2025
The cat litterright products at sensible prices…
The right products at sensible prices and good stock levels
November 21, 2025
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