The team in the banbridge store is always very kind, efficient, and professional. The website and apps are a different story. It’s difficult to process orders, this reusable bag for 40p keeps reattach... See more
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Stopped at Banbridge store as we ran out of dog food ( usually go to Pets at Home),and it's now our go to store, good selection of quality food and toys,and staff are brilliant,they give you propwr ad... See more
I am in our local Jollyes store at least once or twice a week and they know me by first name and vice versa. They are all lovely staff and nothing is a bother to them.
Since Jollys have stopped doing the loose dog treats in favour of the prepacked ones, my dog doesn't like them. Even my neighbours dog doesn't like them. I'm now having to travel to another pet store... See more
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Company details
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From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
25 Castlewellin Road, BT32 4AX, Banbridge, United Kingdom
- 02840 626748
4.9
Excellent
500 reviews
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Great instore experience
Always friendly , helpful and pleasant staff. Go above and beyond to help.
July 15, 2025
Great service and reasonably priced
June 6, 2025
The time an expertise given to me by…
The time an expertise given to me by the assistant manager.
May 12, 2025
Friendly staff and very helpful
Friendly staff and very helpful, always a great range especially for cats and dogs and usually there’s great deals in store
May 10, 2025
Great quality products and…
Great quality products and knowledgeable staff that go the extra mile.
May 8, 2025
Helpful staff
Staff member gave great advice on harnesses for my dog, another staff member took the time to advise on the loyalty scheme, offers on dog food are good and very helpful so can recommend Jollyes
May 7, 2025
Value
Excellent assistance from a very pleasant sales assistant.
Great value for money 😊
April 27, 2025
Had Everything I Needed
Had everything I needed for my dogs and my garden birds. Got £5 off for spending over £50
April 27, 2025
Excelllent range of Royal Canin kibble…
Excelllent range of Royal Canin kibble at good prices. Staff are really pleasant and helpful. Always a pleasure shopping at Jollyes, Banbridge.
April 15, 2025
Friendly, helpful staff who know what they are talking about - regarding any pet.
I went with my friend, who has a guide dog. She was enquiring about food with a low fat content & thd member of staff who was helping her, gave her good advice & recommended what she should try.
April 14, 2025
Very helpful friendly kindly lifted…
Very helpful friendly kindly lifted litter bag for me and took to my car as I am currently pregnant.
April 7, 2025
Good deals and helpful pleasant staff
March 29, 2025
The girl that served me was excellent…
The girl that served me was excellent in knowledge and very pleasent
March 23, 2025
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