In the Bolton store Steven provided a lengthy and well informed explanation, with diagrams, about the flea cycle and how to control fleas on the cats and in the environment. He massively went above... See more
Location
Switch locationJollyes, 2A Astley Bridge Retail Park, Crompton Way, Bolton, BL1 8NZ Lancashire, GB
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See what reviewers are saying
We own a few dogs and cats and we just love shopping at Jollyes. We also bring them to the Pet Clinic to have their inoculations because the Vets and staff at Jollyes are wonderful and their price... See more
The staff at Jollyes on Crompton Way are absolutely superb. So informative and kind, you can tell they really care about their job and animals. I adopted another cat and the staff were so helpful, off... See more
All the staff went above and beyond to get my dog food when in short supply. I have a dog with severe dietary restrictions so he can only eat chappie original. Rang me with updates. The deputy manag... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, 2A Astley Bridge Retail Park, Crompton Way, Bolton, BL1 8NZ, Lancashire, United Kingdom
- 01204 300199
4.9
Excellent
1K reviews
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Voucher not accepted
I had a £2 voucher for downloading the app on my phone, which was valid until 9th Feb 2026. I had taken a screenshot of it as the internet is always bad to access in the shop. Unfortunately I had missed off my membership number. The cashier tried to find it on her computer & we tried on my e mails but couldn't find it. I was in the shop a long while whilst she tried her best to help but in the end I had to pay without the voucher being deducted. I had spent over £120 so was not happy. She said they had had a few problems with vouchers
January 21, 2026
Reply from Jollyes The Pet People - Bolton
We appreciate you sharing your experience. We're sorry the voucher issue wasn't resolved and for the inconvenience caused during your visit. We'll investigate the voucher problems mentioned to improve our service. Thanks for your patience.
Staff always polite and happy to help …
Staff always polite and happy to help with any questions , nothing is too much troubleand give good advice,,, always feel happy when leaving the shop
January 24, 2026
Excellent choices for my dog Derek who has…allergies
Excellent choices for my dog who has alot of allergies and plenty of treats for him
January 17, 2026
Great staff
Great staff, well stocked and reasonable prices. Never go anywhere else and nice to shop locally
January 18, 2026
Staff are very knowledgable and always…
Staff are very knowledgable and always happy to help
January 17, 2026
A young lady was very helpful in the…
A young lady was very helpful in the Bolton branch and sorted out my question
January 16, 2026
Great price great stock very nice staff.
January 13, 2026
Brilliant pet shop 5 stars
January 8, 2026
Excellent choice variety for all…
Excellent choice variety for all animals. Great value friendly helpful staff 5*****
January 9, 2026
The staff are very good with good…
The staff are very good with good information on their products
I go in jollies for my wild bird food, but they’re never seems to be a discount on bird food
January 9, 2026
Female member of staff was very helpful…
Female member of staff was very helpful helping try several coats on our dog very patient
January 5, 2026
Friendly staff and great prices
January 7, 2026
Lovely friendly staff
Lovely friendly staff , great knowledge and very helpful.fantastic range of good quality drinks g treats and food .
January 8, 2026
Wide range of products helpful and…
Wide range of products helpful and knowledgeable staff
January 2, 2026
Lots of natural pick and mix with a wash n go
Some things are expensive but qhen they have a sale on its half price or more. The onky place i can get natural treats as a pick and mix that isnt over priced. I just newd more than 2 hours in there especially the wash and go
January 2, 2026
Staff are really friendly and helpfull
December 31, 2025
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