In the Bolton store Steven provided a lengthy and well informed explanation, with diagrams, about the flea cycle and how to control fleas on the cats and in the environment. He massively went above... See more
Location
Switch locationJollyes, 2A Astley Bridge Retail Park, Crompton Way, Bolton, BL1 8NZ Lancashire, GB
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See what reviewers are saying
We own a few dogs and cats and we just love shopping at Jollyes. We also bring them to the Pet Clinic to have their inoculations because the Vets and staff at Jollyes are wonderful and their price... See more
The staff at Jollyes on Crompton Way are absolutely superb. So informative and kind, you can tell they really care about their job and animals. I adopted another cat and the staff were so helpful, off... See more
All the staff went above and beyond to get my dog food when in short supply. I have a dog with severe dietary restrictions so he can only eat chappie original. Rang me with updates. The deputy manag... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, 2A Astley Bridge Retail Park, Crompton Way, Bolton, BL1 8NZ, Lancashire, United Kingdom
- 01204 300199
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AOP helped with shopping to my car 👏
Always lovely staff and always helpful x
Friendly
Nice, friendly, helpful staff and good products. It's handy for our house too.
Best pets suppliers ever
Always have a good selection of pet products at very good prices. Staff are friendly and very knowledgable.
The staff are a lot ways very pleasant…
The staff are always very pleasant and helpful.
The staff are very helpful
The staff are friendly and very helpful. I find the prices to be very reasonable and they stock a large range of pet foods and accessories.
The friendliest shop
The friendliest shop (for both humans and woofs), well priced quality products
Friendly helpful staff,
The friendly staff always go out their…
The friendly staff always go out their way to help. Always smiling and if you cannot find what you need they help you. Very pet friendly too. Great place to shop.
Staff are always helpful
Staff are always helpful. Polite at the till, showing kindness and friendliness to customers pets that may enter the store.
Staff always helpful and friendly
Everytime I attend the Bolton Store for…
Everytime I attend the Bolton Store for supplies for my Mother's budgie there is nothing available to buy. This time only tiny sandsheets, no millet (either loose or bagged), only one flavor of seed bars and no seed. This has now happened about 3 times and everytime there is less and less available to buy. I have to get a taxi there and back all for a wasted journey.
Great store
The staff are always very polite friendly and helpful at our local Bolton store. There’s a very good choice for all kinds of pets and good prices too. Thank you
friendly and helpful staff
The shop is well laid out and the staff are very friendly and helpful
Great store
Great store warm and friendly staff in the Bolton store they have everything you need for your pets.
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