Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
4.6
Excellent
163 reviews
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Been shopping here for many many years
Been shopping here for many many years. Take my mali in for her chew and treats. Wonderful staff.
June 27, 2026
Reply from Jollyes The Pet People - Cannock - Avon Road
We are so happy to hear that you and your beloved companion have been loyal customers for many years! We truly appreciate your kind words about our wonderful staff.
Accused of stealing.
We buy all our dog food from here, never had a problem. Today we popped in and spent over £30. Tapped my card, it said accepted and left the shop. The manager then comes running after us saying we haven’t paid. I showed her my banking app, she even took a photo. Then she asked me to pay again. I said no. So she said she cannot let me leave with my goods. There were other customers, by now it appeared she was accusing me of stealing. She went to call another manager, I waited in the shop. She was a long time, I asked the other person how long she would be, she checked then said I could leave. No apology from the manager at all. It was embarrassing.
June 12, 2026
Unprompted review
Reply from Jollyes The Pet People - Cannock - Avon Road
We appreciate you sharing your recent experience with us. We are concerned to hear about the payment issue and the subsequent interaction. We are reviewing this incident internally to prevent similar situations.
Staff are always very helpful
Staff are always very helpful. Nothing too much trouble. A good all round experience.
February 19, 2026
Stopped selling felix in gravy large…
Stopped selling felix in gravy large boxes so have to go elsewhere
The 12 only last a couple of days with 3 maine coons
February 3, 2026
Staff are brilliant at Pen Parc
January 6, 2026
Love the staff
Love the staff and you always have the larger pack foods that I need for example layers pellets/ cal worms/ rabbit food
December 19, 2025
Found the item needed
December 6, 2025
Very friendly staff
Very friendly staff, great selection of goodies, very happy customer.
December 3, 2025
Great shop and service
Excellent, well laid out store. Staff are also so friendly and helpful at this store.
November 29, 2025
Local business
Local business, pleasant staff, a large selection to choose from. Donations to local animal charities natural food's available
November 30, 2025
Very helpful advice from a young man…
Very helpful advice from a young man regarding wet food to mix with dry food for our newly rescued greyhound. Thank you
November 10, 2025
Was expecting the 10% discount to be…
Was expecting the 10% discount to be applied at the till automatically. Never got it.
October 15, 2025
Reply from Jollyes The Pet People - Cannock - Avon Road
Please can you kindly contact help@jollyes.co.uk with the voucher details as we can not locate any vouchers issued to the petclub attached to this email of this review
we apologise for this inconvenience
thanks
Jollyes
Always very polite staff
Always very polite staff, went out of their way to assist me great service thank you.
October 14, 2025
I like shopping here for my dogs all I…
I like shopping here for my dogs all I miss is the 15% off when we always in the shop
October 4, 2025
Good selection of stock and polite and…
Good selection of stock and polite and attentive staff
September 27, 2025
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