Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
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Bought a large bag of bird peanuts and…
Bought a large bag of bird peanuts and store assistant went over and above and carried it to the boot of the car. Well done and thankyou.
Staff all very friendly and helpful…
Staff all very friendly and helpful also very knowledgeable.
Lovely young remake staff member helped…
Lovely young remake staff member helped lift a very large sack of parrot food into a trolley and the boot of my car. Very friendly and helpful.
The groomers especially Rachael just so…
The groomers especially Rachael just so wonderful my dog always looks gorgeous when she grooms him .
All the staff was so helpful
All the staff was so helpful, willing and so pleasant.
I got what I went in for but seeing the prices how they have come down for dogs, I got mine a few extra Christmas presents.
Cannot fault them, will use regular.
I was going out of my mind because my…
I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because the staff were knowledgeable and not just friendly and polite. I could see the staff were busy but they didn't mind chatting to me and explained where I was going wrong with feeding.
I bought a small bag of lifestage chicken kibble to try and my dog absolutely loves it and I'm saving so much money too .
I will definitely be going back .
Very pleased
Personally I’d reduce size of store
Although the staff were helpful. The size of the store affects your prices. This clearly shows.
Nice clean shop with friendly staff
Nice clean shop with friendly staff. Loved the pick and mix section for our new dog!
Staff are both friendly and…
Staff are both friendly and helpful.Whatever your pet you can find it at Jollyes from treats to daily food and everything for your pets wellbeing.All round a owners and pets supermarket.
Lovely happy staff at you Cannock…
Lovely happy staff at you Cannock store.
Very helpful.
Pleasant & helpful staff who were happy…
Pleasant & helpful staff who were happy to help with our purchases and took time out to advise us on products. Great experience and we will be regular customers from now on.
The girl on the counter was a delight
The girl on the counter was a delight. So friendly and very helpful
Great customer service
Great customer service, eager to ensure customer satisfaction. Would definitely visit that branch again.
Staff all ways polite
Staff all ways polite, nothing too much trouble and willing to help you find what you’re looking for
Very helpfull and have me loads of…
Very helpfull and have me loads of information
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