Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
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Very friendly staff
Kind helpfull staff.just a little wait…
Kind helpfull staff.just a little wait to be served but staff did apologize
Very helpful and very friendly stafff
Fantastic customer service
Fantastic customer service. The lady who served me was lovely and really helpful.
I also love the Club member discounts. This was a massive saving for me.
Always very helpful
Always very helpful. Assistant put my large bags of dog food in my car. Excellent service
Staff are always really welcoming and…
Staff are always really welcoming and friendly and knowledgeable. They gave me some great advice on which food was most suitable for my senior dog. We get all our pets food from Jollyes now which they love, and the Pet club with the monthly discount on pet food means I return month after month.
Friendly helpful staff products easy to…
Friendly helpful staff products easy to find
The lady who served us was very…
The lady who served us was very knowledgeable about items we purchased rate jolleys 5 stars
I went to jolly’s in Cannock (penparc)…
I went to jolly’s in Cannock (penparc) a woman and man on the counter were so helpful, fetched extra stock out of the back for me and helped me to my car with everything, I felt very appreciated as a customer and it was nice for them to be so kind and helpful.
wonderful service and I wonderful staff ! I don’t feel you get that level of kindness when shopping anywhere else !!
Very helpful lady as we got fussy…
Very helpful lady as we got fussy eating puppy, advised well thanks
Always friendly and helpful and very…
Always friendly and helpful and very respectful.its a dog friendly shop too my dogs are big dogs but not many places welcome them but always a smile and treat for them with these people
Staff extremely helpful nothing seems…
Staff extremely helpful nothing seems too much trouble and they are always smiling and polite
The lady that served me was very…
The lady that served me was very helpful and friendly
Every time I visit the store BM
Every time I visit the store, there seems to be someone new but they’ve always pleasant and polite
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