Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
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Fantastic service from Michelle at the…
Fantastic service from Michelle at the Cannock store who helped me as I was picking up a rescue puppy from Better Days Rescue Centre. Michelle gave great advice and showed lots of interest in my new puppy Misty.
Had everything we needed for our new…
Had everything we needed for our new dog, staff very helpful and told us about the app and available discount when purchasing food.
I went straight to the shelf picked up…
I went straight to the shelf picked up my dog food . The young lady who served me was very polite and very help ful
Nice clean place lovely helpful staff
Lower prices
Lady serving on the till was really helpful and prices kept lower than other large retailers
Going that extra mile
The young ladies at the Cannock store were very helpful even taking a large bag of bird seed to my car. Also they extremely polite.
I donated a can of dog food…
I bought a can of dog food for charity…..we need to be offered cat food donations too at cost price…and publish the donation figures so we have trust in the project..
Shannon was amazing!
Shannon was amazing! Her knowledge is excellent and made me and Milo feel so welcome in your store! Will definitely be returning to this store in future!
Everything nice
Excellent!
Cheap and got everything i needed for…
Cheap and got everything i needed for all animals ❤️
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