Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant!
I must have dropped my purse in the shop and the lovely lady who served me came running to give it back to me just as I was about to drive away. Lovely to see such an honest person. I am really happy. They always give me help with my cat litter to put it in the boot of the car too.
Lovley staff and service
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me.
Great shop all ways clean and well presented.
To future customers, please be kind to the staff, there not paid to be abused.
very help full staff
Very helpful staff
Very helpful staff, good range of raw feed for my dog.
Discount a bonus too
I was unsure of the size coat to buy my…
I was unsure of the size coat to buy my dog and they took their time to make sure I bought the right one for her even though my dog was very nervous they were very patient with her
The girls were very helpful and I got…
The girls were very helpful and I got everything I required
searched far and wide for supplier of…
searched far and wide for supplier of skinners rough & ready couldn't find any .travelled from stoke and you had it ..your assistant was friendly and polite .
see you in 3 weeks
Friendly helpful staff
Friendly helpful staff, stock quality frozen meats , like the lifestage puppy complete, conveniently located, loyal customer discount worth having
Fantastic shop to deal with
Pet treats
Friendly staff and staff was very helpful, the store as a good selection for your pets.
Good help and service 👍
Great Pet Store
Good Service polite staff, frozen pet food good value and excellent selection.
May use AI-assist with repliesRead more
Very expensive
Very expensive, usually buy online but thought I'd support the shop instead but things were 3 times more expensive than I normally pay

Reply from Jollyes The Pet People - Cannock - Avon Road
Very friendly helpful staff.
Very helpful staff
The lady who served us was very knowledgeable and really friendly and helpful.
Staff was very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







