Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
4.6
Excellent
163 reviews
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Visited Avon rd branch Tuesday
Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again ten out of ten. Steve and pearl
March 25, 2025
Really helpful staff I think her name…
Really helpful staff I think her name was Shannon, I had just walked after buying a puppy and she was extremely helpful and could not do enough for me
March 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unfortunately the sales assistant…
Unfortunately the sales assistant wasn’t interested in helping me to retrieve my voucher to reduce cost of my dog food.. shame because overall the store is great
March 4, 2025
Reply from Jollyes The Pet People - Cannock - Avon Road
Good afternoon,
Thank you for your review. We're sorry to hear about your experience with the sales assistant. If you are having trouble with your vouchers we kindly ask you get in touch with our Customer Service team by logging a ticket through our website.
We appreciate your feedback and hope you'll continue to shop with us.
Kind regards
Jollyes
Lots of helpful advice from staff to…
Lots of helpful advice from staff to ensure I purchased the correct harness for my dog. Prices are reasonable and product seems good quality
February 28, 2025
Great staff especially the supervisor…
Great staff especially the supervisor called Any she was more than helpful …
February 23, 2025
Always receive assistance if required
Always receive assistance if required. Staff always very polite and helpful.
February 18, 2025
Excellent service and advice
February 6, 2025
I have used Jollyes as I got 15% off my…
I have used Jollyes as I got 15% off my big bag of dog food on the loyalty plan, however now they have taken that away and there is no discount on the bag of food I buy I will look around
February 1, 2025
Staff very helpful…it’s good that there…
Staff very helpful…it’s good that there are lots of sale items because these type of stores tend to be expensive
February 2, 2025
Excellent service and I’ve an overall good experience happy with everything. I have got lovely friendly helpful people everything I…
Excellent service and I’ve everything I wanted so happy with everything
January 29, 2025
Customer service was great and they…
Customer service was great and they remembered me from when I shopped at penparc. Great offers on products. Enjoyed my visit 😊👍
January 28, 2025
Miss r wiggin
Very helpful and friendly. Lovely bargains. Worth a visit for your pets need. Reasonable prices
January 27, 2025
The staff gave good advice and were…
The staff gave good advice and were very helpful
January 20, 2025
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