Visited Avon rd branch Tuesday. Mia was exceptional with me finding an appropriate collar lead and harness. She went far beyond what I expected fitting items on my very excited spaniel thanks again te... See more
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I was going out of my mind because my dog wouldn't eat her kibble unless I mixed something with it. A friend was shocked how much I was spending on dog food and recommended that I visited because... See more
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon... See more
Lovley staff and service. Very professional service, even delt with a very rude and offensive customer whilst serving me. Great shop all ways clean and well presented. To future customers, please b... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cedars Business Centre , Avon road, WS11 1QJ, Cannock, United Kingdom
- 01543571324
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Good value for money friendly staff
Staff very friendly and helpful nothing…
Staff very friendly and helpful nothing to much trouble
Friendly staff
Friendly staff, some have been in store for a long time. Always pleasant and knowledgeable, wouldn't go anywhere else
Always made to feel welcome staff very…
Always made to feel welcome staff very helpful the dogs luv to go in for a treat x
Very helpful with information on the…
Very helpful with information on the product helping be finding the stuff I needed
I bought Flea Screen combo for cats…
I bought Flea Screen combo for cats which was recommended by the Cannock Store Staff it worked perfectly. The staff are always knowledgeable, kind and polite.
Puppy food advice
The staff in jolly’s were very informative, friendly and helpful . I needed help and advice on which puppy food to start my GSD on and couldn’t have asked for better advice, also my jolly’s app wasn’t working and they sorted that out for my quickly.
Great choice & prices
Always get what I need at a very good price. So much choice of food and treats. Staff always helpful and friendly.
It's always a great experience using…
It's always a great experience using Cannock Jollyes, always clean and tidy, and the staff are amazing, very friendly and experienced, nothing is to much trouble, always glad to help.
Found what I wanted quickly and…
Found what I wanted quickly and reasonably priced, young lady who served me was very pleasant
Great customer service but the…
Great customer service but the recommend item is rubbish and does not work
Stock availability
Stock availability, competitive prices. Helpful staff all ways on hand to help. I have shopped in both local Jollyes and found it the same, I would like to say special thanks to the staff in the Avon Road store for their help on the 27th March when I had a fall (no fault of the store) they looked after me and stayed with me until the ambulance came, not only that they called me next week to ask how I was Thank you all again
Very friendly helpful customer advisor.
excellent grooming
Took our miniature poodle for grooming recently. It was a brilliant groom, exactly as requested. My dog looked beautiful. Well done Isabelle.
I am a regular customer at jolly’s all…
I am a regular customer at jolly’s all the staff there are lovely & always very helpful
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