Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
Company replied
Location
Switch locationUnit 8, Connswater Retail Park, Connswater Link, BT5 5DL Belfast, GB
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See what reviewers are saying
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... See more
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... See more
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, United Kingdom
- 02890025520
4.7
Excellent
290 reviews
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Staff were excellent
Staff were excellent. Particularly that it was the Sunday mad rush on opening!
January 12, 2025
The staff our very helpful and the…
The staff our very helpful and the products our of the highest standards and responsible prices. Phil laird
January 11, 2025
The staff are very friendly and helpful…
The staff are very friendly and helpful & it's easy to find what I was looking for.
January 7, 2025
Very helpful assistant who lifted heavy…
Very helpful assistant who lifted heavy box of cat food from top shelf
January 4, 2025
The young lady that showed me round the…
The young lady that showed me round the shop was very helpful and friendly when asked for help. I got what I needed for my cat and I'm a 1st time cat owner so I needed help kiting my kitty out.
January 3, 2025
We're very helpful patient and helped…
We're very helpful patient and helped us with getting the right things for our puppy
December 28, 2024
Not a bit range for cats
Not a bit range for cats and slow to get more staff on tills when in a queue
December 24, 2024
The two members of staff that were on…
The two members of staff that were on duty.
Very helpful indeed
December 19, 2024
Friendly helpful staff and plenty of…
Friendly helpful staff and plenty of options at all prices
December 18, 2024
First in-store purchase
First in-store purchase. Lots of variety and offers. Service was 5*, cashier was very helpful and friendly. They were mindful to get help for gentleman carrying a heavy order.
December 20, 2024
Went the extra mile
Went the extra mile - assistance was provided with my purchases to the car as I broke my foot and was in crutches - thank you! This was my first visit- I will be back!
December 16, 2024
Staff are always amazing!
December 4, 2024
The company is doing a great job as…
The company is doing a great job as they allow the pets to come into the shop they also interact with the animals and their owners. Jollyes also have the items marked at a reasonable price
December 12, 2024
Brilliant
Brilliant, clean store, everything i need for my dog, cat and budgie. Friendly, helpful staff. A*****
December 11, 2024
Very helpful member of staff when no…
Very helpful member of staff when no parrot mix was in tubs. Very quickly sorted this out
December 5, 2024
First time in Jollies
First time in Jollies, me and my dog loved it. Plenty of amazing smells for her. Staff were helpful and pleasant
December 7, 2024
May use AI-assist with repliesRead more
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The staff member was disinterested &…
The staff member was disinterested & seemed annoyed to have to leave her conversation to go to the checkout to serve us.
Horrible experience.
December 7, 2024
Reply from Jollyes The Pet People - Connswater
We understand that your experience was not what you expected. We value your feedback and will use it to improve our customer service.
Super friendly and helpful staff in…
Super friendly and helpful staff in Connswater store. So knowledgeable and kind.
December 5, 2024
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