Staff alway loverly and helpful my cats love ther treats they are always fully stocked with ther favs
Location
Switch locationJollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE Darlington, GB
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See what reviewers are saying
First shop in a while and I'm pleased to say that Jollyes continues to be a super, welcoming shop. The staff are friendly, knowledgeable and helpful. Prices are competitive and the membership allows f... See more
Staff are always amazing Great products, good price Your app and website need serious investment and behind the times. Everytime I try to log on, I have to change my password despite iPhone savin... See more
The staff where polite and asked if we need anything and they show me the best meds for my white goldfish andi told them that they have a red scales and they said this will help them and just to put o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE, Darlington, United Kingdom
- 01325 467149
4.7
Excellent
859 reviews
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The product i required was available at…
The product i required was available at a competitive price. I was also pleased to be able to use a coupon that had been emailed to me.
I was served by an extremely helpful and pleasant young lady assistant. She is an asset to your company.
December 4, 2025
The place has gone downhill
November 15, 2025
Everything you need
November 25, 2025
Great service polite and helpful staff
November 22, 2025
Great staff nothing too much trouble …
Great staff nothing too much trouble very helpful
November 17, 2025
Great offers brilliant vet service…
Great offers brilliant vet service fantastic products and friendly helpful staff
November 19, 2025
Good value for money and my fur baby…
Good value for money and my fur baby loves everything I buy him thank u 🙏🏽 staff are fabulous too 🙏🏽
September 12, 2025
Helpful assistant.
November 9, 2025
There wasn’t the normal full selection…
There wasn’t the normal full selection of naked raw food available
November 1, 2025
Lovely staff who seem genuinely pleased…
Lovely staff who seem genuinely pleased to see my very excited collie. They are so helpful and knowledgeable and my dog loves to visit.
The prices are good and there’s an excellent range of quality products - but it’s your staff that make the store special!
October 29, 2025
Best for pets
Well presented, plenty of choice,good quality, good value, pleasant noligble staff,
October 19, 2025
It would of been a clean sweep 5 star
It would of been a clean sweep 5 star, however your decision to cease selling loose bird foods is disappointing
October 18, 2025
Waiting to be served while two members…
Waiting to be served while two members of staff helped one customer with three in cue .
October 16, 2025
What an excellent friendly customer…
What an excellent friendly customer service I received from Richard . Very helpful on where to locate the products I required and serving also.
October 10, 2025
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