Took kids for a first visit to get some bird foods for our conures, and i was surprised at the variety of foods and accessories available at a fair price. The three kids loved looking around and the s... See more
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The staff in the flint branch have never been anything but polite and very very helpful, they always get the dog food off the shelf for me and they carry it to the car as well. You should be very prou... See more
Great selection of food on offer here be whether it's wet, dry or uncooked natural. All you need for your furry animals, & the not so furry. Staff are always on hand if you need help & will gladly tak... See more
My cat has become a very fussy eater. I purchased 2 large boxes of car food & forgot to get a receipt. I did use my club card though. Of course my cat didn't like it. I returned one unopened box and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Flintshire Retail Park, Flint, CH6 5GB, Flint, United Kingdom
- 01352 730030
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Very helpful staff and always a well…
Very helpful staff and always a well stocked shop.
All the staff are so lovely and…
All the staff are so lovely and friendly, they are very knowledgeable about all types of analysis and adore and that go in. Karen, Kate and Rachel are always so welcoming
We had excellent service when we call…Bird food
We had excellent service when we call in yesterday for some bird food, a very good choice and a fair price.
Great Customer service
Staff member on the till was very friendly and polite. Always excellent customer service whenever I go in. Keep up the great work!
very helpful
The lady was so helpful and very…
The lady was so helpful and very informative with the product I was buying.
Fabulous customer service
The member of staff was extremely…
The member of staff was extremely helpful and went out of the way to help me find what I needed for my new puppy.
Excellent job knowledge explaining to a…
Excellent job knowledge explaining to a lady customer ahead of me, very confident, pleasant young lady.
Staff always seem to have been trained very well.
I was looking for the best know cat…helpful staff
I was looking for the best know cat litter as I have just got a cat. The girl came and was very helpful , pleasant and knowledgeable. Very nice staff
Helpful and friendly staff member
Always friendly in the flint
Always friendly in the flint store reasonably priced too
I asked if there was any bone broth
I asked if there was any bone broth, the young male I asked looked but couldn't find any. He was very polite.
Quick friendly service
Quick friendly service, very helpful staff, and a brilliant selection of products.
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