Took kids for a first visit to get some bird foods for our conures, and i was surprised at the variety of foods and accessories available at a fair price. The three kids loved looking around and the s... See more
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The staff in the flint branch have never been anything but polite and very very helpful, they always get the dog food off the shelf for me and they carry it to the car as well. You should be very prou... See more
Great selection of food on offer here be whether it's wet, dry or uncooked natural. All you need for your furry animals, & the not so furry. Staff are always on hand if you need help & will gladly tak... See more
My cat has become a very fussy eater. I purchased 2 large boxes of car food & forgot to get a receipt. I did use my club card though. Of course my cat didn't like it. I returned one unopened box and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Flintshire Retail Park, Flint, CH6 5GB, Flint, United Kingdom
- 01352 730030
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The young lady that served us was very…
The young lady that served us was very polite and a credit to you
Fabulous staff
The staff were so nice and helpful! Obviously cared about their customers needs
Staff always helpful and friendly- I…
Staff always helpful and friendly- I love the Flint Jolleys store
I love going to the store in flint the…
I love going to the store in flint the staff are friendly and helpful
Always happy to help.
Cheerful staff always ready to help and go the extra mile if necessary. Keep up the great work!
Very helpful
Very helpful, the young lady carried my order and placed it in the boot for me.
Flint jollyes is great the deals are…
Flint jollyes is great the deals are really good and the staff are always so helpful and friendly
The store is so well laid out 4 my…
The store is so well laid out 4 my purchases and browsing, the staff are so helpful + caring + so very professional, nothing is a problem 4 them...
Lovely staff and very helpful in both…
Lovely staff and very helpful in both flint store and sealand road in Chester
Lady at counter was lovely
Lady at counter was lovely, told me about the vaccinations service starting up. Very helpful.
The asstant camera along and helped me…
The asstant camera along and helped me choose two functional dog blsnkets she wS very helpful
Friendly staff
Nice customer service and staff were very friendly and made a nice fuss of our dogs
An extremely pleasant young man on the…
An extremely pleasant young man on the till. Actually engaged in conversation. A nice change.
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