The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... See more
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One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get th... See more
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't ju... See more
The staff at Jollyes Glenrothes are so helpful and kind. Nothing too much trouble when asked to assist us. They certainly know their stuff and always willing to suggest an alternative to something th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Saltire Retail Park, KY6 2AL, Glenrothes, Scotland, United Kingdom
- 01592807390
4.9
Excellent
743 reviews
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Peanut butter for dogs reduced to £2 if…
Peanut butter for dogs reduced to £2 if bought individually, i bought 2 that should have been £4. However its included in a deal!!! 2 for 4.50 ! Now am not a mathematician but that does not make sense ! When questioned a member of staff, was told thats the deal and you can return them if you want for a full refund ! Shocking service !
July 23, 2025
Reply from Jollyes The Pet People - Glenrothes
We appreciate you bringing this pricing discrepancy to our attention. We're sorry that the deal was not clear and for the unsatisfactory explanation you received. We will review this situation to ensure accurate pricing and better service in the future.
Great store …
Always lots to choose from staff very friendly and helpful my dog loves to visit the Glenrothes store
July 23, 2025
The staff are always happy and friendly…
The staff are always happy and friendly always willing to help and very knowledgeable they have everything thing i need from dog food to bugs for my beardy
July 12, 2025
Great store, good value
The store had a really good selection of items, well laid out, and for really good value (better than most other places we've found). The lady at the till was very nice too. We'll definitely be back.
July 16, 2025
Friendly staff
Friendly staff and a great range of products for small animals.
Still selling some stuff that is now known to be unsafe such as exercise balls.
July 16, 2025
Good advice
I asked for advice on what was best to get for my gerbils, for a while the were hiding at the bottom of the cage and we never seen them so I've started buying different things and they've been out more often and I've liked getting to see them more often, I was shopping for toys and treats and the man I spoke to to gave me good advice.
July 15, 2025
The staff are friendly
The staff are friendly, knowledgeable and helpful. Store has a good breadth of products and services.
July 13, 2025
Very friendly and helpful.
June 4, 2025
The assistants were very helpful and…
The assistants were very helpful and offered to call me when the product I required was in Stock . They called the next day and I was able to ask them to put it aside until the following day. Great service
May 22, 2025
The lady at the till was so helpful as…
The lady at the till was so helpful as our indoor cats might have fleas. She gave good advice on the best product.
May 22, 2025
Easy to use ,close ,fair
May 17, 2025
Manager always acknowledges you makes a…
Manager always acknowledges you makes a difference.
May 16, 2025
The customer service was so much…
The customer service was so much appreciated and helpful look forward to my next visit
May 16, 2025
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