The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... See more
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One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get th... See more
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't ju... See more
The staff at Jollyes Glenrothes are so helpful and kind. Nothing too much trouble when asked to assist us. They certainly know their stuff and always willing to suggest an alternative to something th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Saltire Retail Park, KY6 2AL, Glenrothes, Scotland, United Kingdom
- 01592807390
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Very friendly staff
Very friendly staff, helped carry my purchases as I have a damaged spine. Will be shopping again soon
Lovely store
Lovely store, lots of offers especially with pedigree treats. Prices very reasonable compared to most pet stores.
Manager was so nice and friendly.
Lovely friendly staff
Fast efficient service
very helpful
The sales staff were very helpful and the points system is a bonus with the new app
Helpful staff member
The person who served me was very helpful and knowledgeable about the product I was looking for when I was unsure of the name.
Staff very helpful
Very knowledgeable about products was wishing to purchase also service with smile
Staff are professional and kind and…
Staff are professional and kind and there’s everything you need for your pet’s
The visit to your store with my…
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't just go to your stores to see animals in cage, but when you do, you're prone to look around and buy other stuff for the kids dogs and animals.
Great customer service
Great customer service. Glenrothes store , staff are a breath of fresh air & always fuss over our black lab
Great service from friendly staff!
Always kind and helpful x
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