The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... See more
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We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... See more
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... See more
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, United Kingdom
- 01323 846477
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I love jollies cannot fault the staff…
I love jollies cannot fault the staff in the Hailsham branch very accommodating and knowledgeable
All the staff are always really…
All the staff are always really friendly and helpful
Jollies are helpful ,good prices on our…
Jollies are helpful ,good prices on our dog food. There has been a lack of dried dog food. One lady who works there very rude when ask her to her me when she was on till.
Helpful staff member
The lady who served me was very polite, friendly and helpful.
She asked if I would like help to carry my purchases into the car.
Good products at good prices..
Good products at good prices..
The staff are lovely, and very agreeable.
always get what our cat demands thank…
always get what our cat demands thank you so much and a happy christmas to all the happy staff in Hailsham
Always got what we want and prices to…
Always got what we want and prices to match brilliant
friendly and helpful staff in store
Quick friendly service
We feed are dogs raw and although we…
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly
Disappointed that my dogs favourite treats are no longer available
They do good food for dogs and I would like dog food and treats with cheese.
They do good food for dogs and I would like to give to give cheese for dogs who like it and they were very helpful with everything and they are polite with anyone if they need help.
Great offers on cat and dog food.
Great offers on cat and dog food.
Staff member very helpful with finding with a dental supplement for my dog.
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