Love going to jolleys, friendly and helpful staff, the staff take time to talk about our pets and they like to see our pictures of the pets.... go in twice a week...
Company replied
Location
Switch locationUnit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB Harlow, GB
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See what reviewers are saying
The staff at Jollyes are always friendly and helpful. They stock a wide range of products, and the leads/coats/ collars and harnesses are very nice. Prices are competitive. Occasionally, my dogs dr... See more
Company replied
Very good excellent customers service people who worked there very friendly talking nice giving you good idea always smiling all this enough to give 10 stars but only I can give 5 because is a maximum... See more
They always carry the sack of dog biscuits out to my car for me.. Also very good at giving over the counter advice & I remember them being thoughtful & kind during Lockdown times & when my Lexi dog h... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB, Harlow, United Kingdom
- 01279 417290
4.7
Excellent
722 reviews
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Smooth running and appointment on time
Smooth running and appointment on time. They gave my dog and over all check up at no extra cost and I only had to pay for the booster vaccine which was a lot cheaper than most vets surgery.
July 16, 2025
Excellent staff, there to help.
The vet was a bit late, and the staff could not be more apologetic for this and were so helpful.
July 16, 2025
We easily found what we wanted and the…
We easily found what we wanted and the staff were friendly and helpful
June 9, 2025
After my purchase I asked your…
After my purchase I asked your assistant for advice on a treatment for my dog which she was so helpful, thank you
June 6, 2025
Excellent assistant both very helpful…
Excellent assistant both very helpful with advice helping me select correct product
June 5, 2025
Very friendly and helpful staff
Very friendly and helpful staff, able to offer some excellent advice and demonstrate a range of suitable products
June 5, 2025
Great service,friendly staff and a…
Great service,friendly staff and a great range of products.
May 31, 2025
Still very disappointed by the young…
Still very disappointed by the young staff in this branch. I said hello to the young assistant who just asked if I was in pet club then my address and then the price without a please or thankyou. Where has customer service gone these days. I don't expect a full blown conversation but some manners wouldn't go amiss. Not the first time I've experienced this at this store I only come back as it's cheaper than pets at home and they do loose animal feed
May 4, 2025
Staff couldn’t tell me what age my…
Staff couldn’t tell me what age my puppy should be before having range of dental sticks and chews was told on the box thanks for help 😡
May 16, 2025
Large stock & good price
Large stock & good price, lots of different brands and lots of choice of all sorts of items for pets.
May 15, 2025
A pleasure to shop here
A pleasure to shop here. The staff were really friendly and helpful.
May 13, 2025
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