Love going to jolleys, friendly and helpful staff, the staff take time to talk about our pets and they like to see our pictures of the pets.... go in twice a week...
Company replied
Location
Switch locationUnit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB Harlow, GB
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See what reviewers are saying
The staff at Jollyes are always friendly and helpful. They stock a wide range of products, and the leads/coats/ collars and harnesses are very nice. Prices are competitive. Occasionally, my dogs dr... See more
Company replied
Very good excellent customers service people who worked there very friendly talking nice giving you good idea always smiling all this enough to give 10 stars but only I can give 5 because is a maximum... See more
They always carry the sack of dog biscuits out to my car for me.. Also very good at giving over the counter advice & I remember them being thoughtful & kind during Lockdown times & when my Lexi dog h... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB, Harlow, United Kingdom
- 01279 417290
4.7
Excellent
722 reviews
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Good that they do not sell pets, but could bump up their cat food rangeange
It's a good place to shop and I go there because they do not sell live animals. They are a bit dog-orientated though and I could not buy the veterinary diet food I need for my cat.
December 12, 2024
Staff were fabulous
December 3, 2024
Great value
Great value, friendly, helpful staff and member discount applied. Very satisfied .
December 4, 2024
Very helpful staff
November 25, 2024
Excellent service and friendly staffs
Excellent service and friendly staffs. Very reasonable price comparing any other vet. Also gave good guidance after the vaccination. What else do we need!?! Strongly recommend them.
November 29, 2024
Guy on the till was very happy and very…
Guy on the till was very happy and very nice and informed me about a discount next time i shop for signing up
November 22, 2024
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Nice supply of pet food
Nice supply of pet food, layout uninspiring and staff lacking a bit of energy, may have just been the time that I visited, will update if it's different when I go again.
November 25, 2024
Reply from Jollyes The Pet People - Harlow
We appreciate your feedback. We strive to create a welcoming atmosphere for all our customers, and we're sorry to hear that your experience didn't meet your expectations. We'll take your comments into consideration as we continue to improve our store.
Donate a can to Mutts in Distress!
I popped in to the Harlow branch as I needed to get some bits for my cat.
Young girl on the till Saturday morning was very polite and helpful and doing a grand job selling dog meat tins for Mutts in Distress! ❤️
November 23, 2024
Had everything I required in stock.
November 18, 2024
Polite knowledgeable staff
November 19, 2024
Good quality for a decent price.
Good professional quality service for a very decent price.
November 15, 2024
Great experience
November 15, 2024
Had what I needed right when I needed…
Had what I needed right when I needed it. Customer service was excellent.
November 13, 2024
friendly staff and helpful
friendly staff and helpful . lots choice of dog food . happy with the service .
November 9, 2024
Hit and miss …
Should be able to ring and book as well as online, not everyone can use a computer. Although we have all booked, lady was doing some whoever was first in line, so I was put on time but a man whose appointment was half an hour before me was still standing there, Although he was showing the lady his conformation, she ignored him. Not on. Internet wasnt working so she took me to the tills to pay, opened a till to do it so the people in the queue had a go at me for jumping in.
November 8, 2024
Got the stuff I need at a great price!
Got the stuff I need at a great price!
Thank you Jollyes ☺️
November 2, 2024
The young lady who served me was so…
The young lady who served me was so helpful always had good service when I come there
November 5, 2024
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