Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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excellent helpful service.
November 24, 2025
Nice friendly helpful staff who had the…
Nice friendly helpful staff who had the knowledge to answer our questions
November 23, 2025
The staff in keighley are all fantastic…
The staff in keighley are all fantastic
Really helpful
The pet club vouchers don’t reward people who spend a lot of money somebody who spends ten pounds gets the same as somebody who spends a hundred pounds
November 22, 2025
As always....
As always, helpful, friendly efficient member of staff, including giving advice on the best anti-flea treatment for my cat.
November 10, 2025
jolly keighley
amazing staff, go out of their way to help , very friendly and knowledgeable
November 7, 2025
Friendly and knowledgeable.
November 6, 2025
Attentive & Helpful
Attentive, efficient, pleasant and knowledgeable, pragmatic service.
October 21, 2025
Lovely staff, really helpful
Lovely staff, really helpful, our new rescue princess loved all the attention and the staff didn't mind when she had a wee on the floor!!! ☺️☺️
October 25, 2025
Amazing Staff
Amazing customer service. The staff are lovely, and so helpful. Always a treat to go :).
October 21, 2025
Great service
October 20, 2025
I was searching for alternative food…
I was searching for alternative food for my puppies. The assistant who came to our rescue was amazing.
Extremely pleasant, polite and knowledgeable. We’ve yet to try our new choice but I’ll leave a further review in due course.
October 20, 2025
The staff are really friendly and are…
The staff are really friendly and are always up for chatting about animals,while serving you and the prices are the best
October 9, 2025
I bought some new dog food for my dog…
I bought some new dog food for my dog to try. I asked the lady at the counter if she thought it would be ok for a fussy eater. She was very helpful, friendly and knowledgeable. She said she thought it would be as it was a new food but she kindly gave me some food pots and some biscuits to try him with. I really appreciated that. I'll see how he goes on with it. If it's a hit I'll be back to buy some more. Thank you.
October 8, 2025
Always lovely polite staff
October 8, 2025
Good value, and friendly helpful staff
Friendly, helpful staff. Good variety of products at affordable prices
October 5, 2025
Always very helpful staff
Always very helpful staff. Lovely people who work there! The prices are good and they have a wide variety to choose from
October 4, 2025
I was looking for a jumper for my dog…
I was looking for a jumper for my dog couldn’t find any in the store so the shop assistant went in the back store room and looked for me she came out with one which fits my dog lovely she was very kind and helpful
September 25, 2025
Great service
Great service, friendly staff. Good value products reasonably priced.
September 21, 2025
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