Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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I went into my local branch in Keighley…
I went into my local branch in Keighley West Yorkshire to purchase You Move Daily Bites Senior . There was a cardboard display detailing the discount and other incentives which was frankly confusing.
You have changed the system again since May and when I asked if I qualify for the 10% discount offered I was given an explanation that was highly confusing and only applicable to people who are digitally competent. The member of staff was definitely not sure of the system you have now !!
July 14, 2025
A pleasure to shop at.
A pleasure to shop at. Quality products at great prices and the staff in-store are always friendly and eager to help.
July 16, 2025
Newly stylish Staffy has a great visit
I was looking for a new collar and harness for my Staffy. The team were very excited to see Tilly my Staffy and came and greeted her and offered her pets and treats. Tilly now has a lovely new collar and harness.
July 12, 2025
I was looking for some little milk bones bones…
I was looking for some little big bones (which were out of stock) and when I asked where they were the young man was really pleasant and very helpfull
July 12, 2025
You always have such friendly helpful…
You always have such friendly helpful staff and really good value too.
June 6, 2025
Very pet friendly store
Keighley Jollyes is an excellent shop. It's staffed by very pet focused staff, who are really friendly and helpful. The store offers a good range of goods.
June 4, 2025
Ben was more than helpful
Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy.
He looked into alternatives and spent time looking to what would be suitable to try.
Amazing customer service.
June 3, 2025
Friendly service easy to park nearby…
Friendly service easy to park nearby good product selection
June 1, 2025
Very friendly and helpful staff
Very friendly and helpful staff. Nothing too much trouble.
Competitive pricing with rival pet store and often more choice.
May 30, 2025
Friendly helpful staff
Plenty of choice, friendly helpful staff, can park right outside - handy if you are carrying a month's worth of dog food.
May 23, 2025
The staff at the Keighley store are…
The staff at the Keighley store are always really helpful and welcoming of me and my dog Buddy.
May 24, 2025
We have 2 budges and and Indian redneck…
We have 2 budges and and Indian redneck neck parrat and we can get every thing for they need thanx jolly
May 24, 2025
I purchased two large bags of dog food
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I didn’t have to make two trips. I feel that is above and beyond her expectations. She was professional, welcoming, kind, chatty and genuinely a lovely lady. Thank you Jollyes x
May 18, 2025
Excellent staff member
The staff member was very friendly and helpful and gave great advice. I left feeling much more cheerful than when I went in!
May 19, 2025
Helpful staff.
May 17, 2025
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