Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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Very helpful and friendly staff
Very helpful and friendly staff, helped with what I needed quickly and efficiently.
May 13, 2025
Regular Vaccinations- so much better than traditional vet
Second time I have used them for vaccinations & I can’t recommend highly enough- same vet who was caring, attentive & informative. The cost is so much better value than the trad Vet plus availability via online excellent.
May 19, 2025
Unprompted review
Incorrect pricing.
I came to the shop to buy food for my guinea pig. I noticed that there were mealworms at a very good price (£15) so also bought some of those. The guinea pig food was on special offer at £5.25 but went through the till at £6.97. I have rung the shop when I realised and they have said that if I call in with my receipt, I will be refunded the difference.
May 16, 2025
Helpful assistant
Came in to buy Iams for our cat but was told this longer stocked at Keighley branch. Sales assistant was apologetic and offered alternative suggestions.
April 13, 2025
Staff are always really friendly and…
Staff are always really friendly and keen to help
April 12, 2025
I had a good experience at the keighley…
I had a good experience at the keighley branch very friendly staff and very helpful when asking for help
April 4, 2025
Very helpful staff.
March 31, 2025
Met a lovely lady called Amy in your…
Met a lovely lady called Amy in your Keighley store, she was very helpful and had a lot of knowledge in what we needed.
April 2, 2025
Nice and friendly staff and a good…
Nice and friendly staff and a good variety of cat food
March 30, 2025
Lovely helpful girls
April 1, 2025
It was my first visit to Jolleys and I…
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she would personally recommend to someone getting their first cat. She was knowledgable and friendly and really went above and beyond. The prices of the items were really competitive too.
March 27, 2025
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