Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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Staff helpful lots of stock good price
March 23, 2025
Great pet shop
Great pet shop
Good stock for all pets, the staff are always very friendly and helpful but if there is a fault they could do with an extra mender of staff to go on the till when it's busy.
March 14, 2025
Helpful pleasant staff
March 16, 2025
Lady with the Fox Red Labrador
I went into Keighley store for a new name tag for my dog. The lady who helped me with the engraving machine to make the tag was so helpful. Also another lady assistant was so kind and gave my dog treats which well down very well.
March 15, 2025
Nice friendly guy serving
March 11, 2025
Staff listen to you and give good…
Staff listen to you and give good advice ..nothing too much trouble.
March 11, 2025
Friendly and helpful
Friendly staff and very helpful as they carried my heavy purchase to my car.
March 6, 2025
The store is bright
The store is bright, clean and well set out. All staff are helpful, cheerful and polite.
Prices are competitive and our two dogs are healthy and settled on the food.
March 5, 2025
Very helpful and friendly staff makes…
Very helpful and friendly staff makes shopping there so easy as you only have to ask about something and there to help
March 3, 2025
Very polite and helpful staff
February 28, 2025
Great staff and store …
Have everything they need in the store and really polite staff. So much cheaper than other pet store in same complex
March 1, 2025
Shopping at Jollyes
I was able to get everything I needed and the staff were brilliant
February 26, 2025
Staff really helpful and not pushy gave…
Staff really helpful and not pushy gave some great advice
February 21, 2025
Great service
February 26, 2025
As always really helpful full of…
As always really helpful full of knowledge and actually love animals.
Not just there for a job.
February 22, 2025
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