Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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Fantastic customer service very caring tall slim young man dealt with me and was so kind
Fantastic customer service
February 20, 2025
Very helpful assistant
Very helpful assistant. He even carried a 12kg sack of peanuts to my car.
February 22, 2025
Excellent customer service
Excellent customer service
Fantastic choice
Great offers on 3 for 2
Good location
Worth travelling for.
February 16, 2025
Always loved shopping at jollys the…
Always loved shopping at jollys the young man who served me today was very polite and chatty .. He's a credit to the keighley store. Hope the company appreciate him
February 15, 2025
Pets shopping
Jollyes offers a wide variety of pets products and accessories. It opens late in the evening and usual hours at weekends which provide convenience for everyone. Products are always available and all the staff are friendly and helpful.
February 15, 2025
Friendly and helpful staff who are also…
Friendly and helpful staff who are also knowledgeable in what they do.
Great selection of pet food and accessories.
Very convenient location with good parking.
February 14, 2025
Wonderful store
Wonderful store, excellent and very kind staff…really helped me with my purchase x In fact will be back tomorrow!
February 13, 2025
All the staff are helpful thoughtful…
All the staff are helpful thoughtful and understand your needs when ever you need advice . Love to shop there always have what I need .
February 12, 2025
Excellent service and a very pleasant…
Excellent service and a very pleasant assistant. Thank you.
February 10, 2025
Lovely friendly staff
February 8, 2025
Great friendly helpful service
Very helpful. Always load the car for me. Friendly greeting. Can’t fault the service. It’s a fantastic team. Well done Keighley Team.
February 8, 2025
The assistant that helped me was…
The assistant that helped me was fabulous. Knowledgeable about hens and ducks. Helped me greatly.
I can't recall her name.
February 7, 2025
I was happily proved wrong
I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home across the road, and you were substantially cheaper (thanks to the 10% off plus an extra 20% off promotion). Brilliant. Keep it up and I'll keep shopping with you.
February 7, 2025
Always a good experience.
Always a good experience shopping at Jollyes. Their own Dog food brand is great for my dogs and they stock the cat litter I require along with rabbit items for my daughters. A one stop shop. Not forgetting their helpful friendly staff
February 6, 2025
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