Ben was more than helpful with a recent change to our dogs usual kibble which upset her stomach due to a severe poultry allergy. He looked into alternatives and spent time looking to what would be... See more
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I was dubious that the 10% pet club discount would actually be reflected in the shelf prices (now we don't get them with a voucher). However, I compared the cat biscuits I wanted with Pets at Home acr... See more
It was my first visit to Jolleys and I was blown away by the level of customer service given. The employee spent ages with me talking through different food options, different litters and what she wou... See more
I purchased two large bags of dog food. Your server was very patient allowing me to leave one bag whilst I went back to collect the other. After paying she offered to carry one to the car meaning I di... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keighley Retail Park, Hard Ings, BD21 3NJ, Keighley, United Kingdom
- 01535 667534
4.9
Excellent
867 reviews
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Really helpful staff
January 22, 2025
Great store & staff are always helpful…
Great store & staff are always helpful & polite.
January 18, 2025
Informative staff.
January 20, 2025
Great service
Your staff were very knowledgable and went out of their way to find what I needed.
January 13, 2025
Staff are pleasant polite helpful and…
Staff are pleasant polite helpful and friendly nothing is too much for them I always shop at the Keighley West Yorkshire branch
January 10, 2025
Friendly and informative staff and easy…
Friendly and informative staff and easy floor layout….prices are good too…as well as quality “non brands”…
January 8, 2025
Friendly and helpful staff and great prices
I buy raw dog food from Jollyes every week. The staff are always friendly and helpful and make a great fuss of my dog who accompanies me in the hope he will get a treat. To his great delight the staff never fail to offer him a tasty morsel or two. The petclub vouchers and discounts also save me a good amount on my purchases.
January 4, 2025
Excellent service!
I came in looking for a bird cage at jolleys in keighley, I spoke to Lewis in the morning, who was really helpful and nice over the phone and then later was helped by Amy who did everything she could to show me the cage to make sure I was happy with it before paying, was helpful, kind and very keen to help, her service was amazing and I really appreciate the help. Both staff members were absolutely great and I’m really happy with my purchase!
January 3, 2025
After a very bad experience at pets at…
After a very bad experience at pets at home I walked along the road to Jollyes. As I walked in the store I was greeted by a smile. Wow!! It got better. I found the staff friendly, helpful & courteous, something that is very important to me. I was quickly served with the items I requested & they were price matched to pets at home.
January 2, 2025
Helpful and friendly staff, didn't have the exact item I was looking for but found a suitable alternative in store. Offered great advice.
Helpful and friendly staff
December 28, 2024
A great pet store
The staff are so lovely and they get to know your pets and even know their names. Always so helpful and always smiling
December 21, 2024
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