They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices... See more
Location
Switch locationJollyes Petfood Superstores, 40 Benson Street, BT28 2BG Lisburn, GB
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See what reviewers are saying
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendan... See more
Late response. Jollies have a great team that will help you out with your selection of food for your pet. They are always happy to help out with taking your purchase to your vehicle. Great support and... See more
Very helpful assistant. I wanted to buy a particular dog harness but they didn't have it in stock. Assistant went out of their way to help me try and choose an alternative that would fit my miniature... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 40 Benson Street, BT28 2BG, Lisburn, United Kingdom
- 02892 604704
4.8
Excellent
939 reviews
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Good value and friendly staff
November 13, 2025
Good range products at good fair…
Good range products at good fair prices. Good helpful staff.
November 5, 2025
Friendly helpful staff
Such a friendly helpful store always happy to help and guide you with great advice
November 11, 2025
Quick and efficent
November 4, 2025
As always very friendly
As always very friendly, helpful and professional staff. It's a joy to shop at Jollies Lisburn 😊
November 4, 2025
Lovely helpful staff
Lovely helpful staff. Carried items to till and then the car for me.
October 18, 2025
Great staff
October 13, 2025
Staff are very friendly and so helpful…
Staff are very friendly and so helpful its a pleasure to shop at my Lisburn store
October 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They hadn’t got what I wanted so n…
They hadn’t got what I wanted so n Lily’s cat food and they were sending emails money saving
October 4, 2025
Reply from Jollyes The Pet People - Lisburn
We appreciate your feedback. We're sorry the product you wanted wasn't available. We'll continue to send emails about saving money.
PLEASANT AND HELPFUL
October 1, 2025
Apart from the normal good service I…
Apart from the normal good service I get in Jollyes the young man helped me sort my phone to get the emails I had been missing so patient I am struggling to feed a stubborn shihtzu and all the staff in Lisburn store have been most helpful
September 27, 2025
Staff friendly
Staff friendly, knowledgeable
and genuinely interested in your pet and their needs.
September 21, 2025
Good customer service
September 20, 2025
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