They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices... See more
Location
Switch locationJollyes Petfood Superstores, 40 Benson Street, BT28 2BG Lisburn, GB
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See what reviewers are saying
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendan... See more
Late response. Jollies have a great team that will help you out with your selection of food for your pet. They are always happy to help out with taking your purchase to your vehicle. Great support and... See more
Very helpful assistant. I wanted to buy a particular dog harness but they didn't have it in stock. Assistant went out of their way to help me try and choose an alternative that would fit my miniature... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 40 Benson Street, BT28 2BG, Lisburn, United Kingdom
- 02892 604704
4.8
Excellent
939 reviews
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Sadly a disappointing visit
There used to be a lovely group of staff in the store, they seem to have gone. The staff member was unhappy and I seemed to be a bit of an annoyance!
You also no longer do the 'pick and mix' dog treats, I asked if there were possibly large bags available and, without making eye contact, the colleague said... it's just whatever is over there 😕
July 14, 2025
Reply from Jollyes The Pet People - Lisburn
We appreciate you taking the time to share your experience. We're sorry to hear that our service and the pick and mix selection didn't meet your expectations. We'll address your comments with our team to improve our customer service and offerings.
Overly complicated and discounts now hidden
Sick of the overly complicated way to get discount off dog food. Changed to jollyes when the straight forward membership reward system was in place for card holders. Not much if a saving anymore so will prob look for another provider.
July 4, 2025
Reply from Jollyes The Pet People - Lisburn
We appreciate you sharing your experience. We're sorry the discount process and savings didn't meet your expectations after the membership change. We'll review your feedback to improve our customer experience. Thanks for your time.
Very friendly and helpful
Very friendly and helpful , great knowledge of product , and helped me out to the car with the item , thanks , nice to visit after a busy day at work , stress free 👍
June 2, 2025
Great customer service
Great products, fabulous staff, very helpful and even though they were about to lock up, they took the time to serve me and to discuss my dogs feeding needs.
May 20, 2025
Assistant very informative on food…
Assistant very informative on food suggestions for dog
May 16, 2025
Great choice & helpful staff
May 10, 2025
Excellent variety of products and…
Excellent variety of products and extremely Helpful friendly staff. Plus my dog is always welcomed with treats at the tills she always loves to visit this store.
May 13, 2025
Great sales assistant…
The sales assistant was very friendly and even helped me carry my items to my car to save me another trip back into store. I use a walking stick.
May 12, 2025
Jollyes are great.
The staff are always very friendly and helpful, and they have a great variety of food and toys for your pet.
May 9, 2025
A good selection of Bird Food available
April 24, 2025
Helpful friendly staff
April 27, 2025
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