Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Westcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
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Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
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I went in to buy a block of subtrate for my snails 🐌. Paid for it without waiting in a queue. Staff very friendly and willing to talk.
Went to the westcroft store today. Girl who served me was extremely rude. Tried to sell me more than I required too I definitely won't be back!!
Our favourite cat litter wasn’t on the shelves and the assistant tidying the shelves recommended we ask the assistant on the till to search back through our account to confirm the brand. Both girls were very helpful. Hope to see Pettex back on the shelf soon.
Friendly helpful staff, it's always a pleasure to shop at Jolleys for my pet supplies.
Helpful friendly staff even during update of shop
Great help from a lady staff member in finding items after the move round in the store and with fitting a coat to my dog. Thank you.
Plenty of choice of dog treats at a good range of prices. We were served by a friendly lady at the checkout.
The staff were friendly and knowledgeable, I even brought a can of dog food for the charity thanks to the lovely staff.
Great staff very helpful, always get what you need. Shelves always stocked up. Shops always tidy. I just love that staff have so much knowledge & nothings a problem.
Mesa loves getting treats by the check out.
Staff is always mega friendly!!!
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