Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Westcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
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Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
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Much less easy to get the quantities of product required sine the replacement of loose items to prepackaged.

Reply from Jollyes The Pet People - Milton Keynes
The staff were lovely, very helpful too.
A member of staff helped me to take my bags of dog food to the car too.
Helpful workers. Good range of accessories. Needs more stock of dog food. Nature's Menu Country Hunters in Wild Boar, Rabbit and Venison in the 600 gram tins.
Everyone we spoke to were very helpful, especially the lady at the counter who served us when we paid for our items.
Staff are always helpful always happy to help and always have a smile on their face nothings too much and always feel welcome.
Such Friendly and helpful staff easy to find product which I wanted nice clean and happy store.
Friendly & helpful staff. Always a good experience and they have my dog’s favourite nutriment food.
Staff are slways amazing, great products reasonable prices
They always have what we need. The staff are also very friendly
Fantastic service! They took the time to explain why one cat food suited my pet better than another. Really helpful and knowledgeable staff!
The staff could not be more helpful
The ‘vets’ are supply vets for the day
‘You gets what you gets’ after several uses I’d say good enough. Every single thing is so much cheaper than a vets premises.
You can easily ask for great advice from Jolleys vets or staff alike
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