Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Westcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
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Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
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Great store, staff friendly and easy to find what I wanted for my cat. Great prices also.
Friendly helpful staff who are happy to engage with customers and make you feel valued.
Always very helpful even carrying stuff out to my car
Helpful and knowledgeable staff. Happy to assist and answer questions or queries.
Gutted there’s no discount for members anymore. Vouchers sent online which I can’t use cus it’s not what I buy so no benefits anymore. My boy can only have duck or lamb Lifestage so would be nice to have the 10% discount back
Jollys is my favourite pet shop as they always have such a wide variety of stuff to choose from and good prices
They have a bad system. Registered for over 5 months and still app not working.

Reply from Jollyes The Pet People - Milton Keynes
The staff were ery helpful and knowledgeable helped me find everything I needed
Need to make people aware/put on website what vaccines you use for puppies. Also didn’t have the tablet available even though I asked for it when booked the appointment in advance.

Reply from Jollyes The Pet People - Milton Keynes
Nice friendly staff
Excellent value of products
Amazing stocked goods and shelves in store
Very clean in store
Wide range of pet items
Lovely selection and so friendly staff, willing to help. I will always come.
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