Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Westcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
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Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
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Everyone working there are polite and knowledgeable very friendly.
The staff are friendly and very helpful. The store is clean and well stocked.
A lovely shop, all you're pets needs, super competitive prices, its clean and welcoming, lovely staff always there to help. I have shopped here for years and will continue to do so
ps you're pets are welcome too
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well was extremely friendly, caring and took a genuine interest in our dog and his health and well being.
Very helpful in helping to choose the right products, and giving advice plus always greeted with a smile and please and thank you
Recently recommended Jollyes won’t go anywhere else now. The staff are amazing & soooo much choice & advice given. That’s why it’s five stars from me.
Thank you all
I bought a large bag of cat food and they kindly lifted it to the counter and put it in the car for me as it was too heavy for me to lift. (It stayed in the car until my nephew came home from work).
This review acknowledges and appreciates great customer service
I went in for mixed chicken grit and had help finding it
The staff were extremely helpful regarding pointing out where particular products were when asked and extremely friendly and welcoming.
Try to find black cricket to feed the gecko. No luck, cannot find it in store. I checked with staff in store, they helped me to check any available stock in warehouse. Finally, they find 3 packs for me.
The gecko had a happy dinner.
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