Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... See more
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Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... See more
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... See more
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, United Kingdom
- 01633742440
4.8
Excellent
206 reviews
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Friendly staff
December 24, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lack of cat items I.e bowls
November 23, 2024
Reply from Jollyes The Pet People - Newport Gwent
We understand your frustration with the limited selection of cat bowls. We strive to offer a wide variety of pet products, and we appreciate your feedback.
Visited to purchase Royal Canin food
Very friendly staff. Most helpful. My dog loved them as she got lots of attention. Thank you.
November 18, 2024
First time visit
First time visit. Plenty to choose from and mr
Bet of staff who served us was very friendly and helpful.
November 20, 2024
The shop was well laid out the staff…
The shop was well laid out the staff were polite and knowledgeable got what I needed
September 20, 2024
Very helpful lad on the till
November 16, 2024
Welcoming store
Welcoming store, very friendly and helpful staff. Can park right outside to stow heavy cat litter. Tripped over the store by accident whilst shopping. Great find. Will be back.
November 14, 2024
Great store!
Love this store. They have a great range of products. The aisles are nice and wide so easy for me and the doggo to meander down. Staff are pleasant and very knowledgeable. Only popped in for some treats today. Will definitely return soon.
November 12, 2024
Lovely welcoming staff
Very friendly staff, informative and upbeat it was a pleasure speaking with them.
November 7, 2024
Staff were really friendly and you can…
Staff were really friendly and you can tell that Pet care and well-being is top priority for them.
November 6, 2024
Quick purchase
I made a quick purchase of the new Felix cat biscuits 2kg. Polite staff on tills, great pricing with my member card.
Fussy cat likes the new food so worth while
November 1, 2024
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