I like the fact that they are open late, as I can’t always get there before 19.00 because of work. Service is always friendly and able to answer any questions on produce(food & treats) and products(to... See more
Location
Switch locationJollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH Norwich, GB
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See what reviewers are saying
Dogs needed annual boosters , vets wanted £75 each ! saw the advert in jolleys £25 each. I checked the vaccines were the same as vets (they are) went ahead and booked appointment for 2 dogs , I mus... See more
The staff, (today it was Beth) are always friendly and knowledgeable about their stock. Beth kindly stayed with my old girl, Inca, who was experiencing mobility issues, thus allowing me to bring the c... See more
They are alway very helpful in that store , I walk with a walking stick and can't carry the big big bags of wood pellets cat litter ,so they always carry them to the car for me . I've been to other pe... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH, Norwich, United Kingdom
- 01603 406 755
4.7
Excellent
984 reviews
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Always helpful in the stores and prices…
Always helpful in the stores and prices are great.
January 14, 2026
Dead crickets
I go to there to buy crickets. Most times the crickets are mostly dead or near dead.
They need food and water to survive
January 8, 2026
Love shopping here always very friendly…
Love shopping here always very friendly and have what I need for my dog
January 3, 2026
Very helpful and polite staff.
January 2, 2026
The collar I bought my dog was too…
The collar I bought my dog was too small. The lady I saw couldn’t have been nicer, no quibble exchanged it for a bigger one.
January 2, 2026
Well stocked variety of pet food and…
Well stocked variety of pet food and pet accessories at reasonable prices, friendly staff and easy to move around.
December 29, 2025
Polite & friendly staff as always & all…
Polite & friendly staff as always & all items needed were in stock.
December 29, 2025
My review for jollyes Norwich
My review for jollyes Norwich
Is five star you cannot get a better service any way less but jollyes
Are the kindest people and they are happy to help anyone that needs help also the pet clinic we're my dog get there vaccination at are really good with my dogs I think they could actually make it in to a veterinary practice cause they would get more people registered with them has they are good in price I would sign up
With them if they make it into a veterinary practice like vets4pets
December 17, 2025
Unprompted review
I would give them 5 stars I think they…
I would give them 5 stars I think they should make it in to any proper veterinary practice has
Well my dog come for there vaccinations and I think they are really good in price and they are really nice staff has well
Kind regards
Anthony hall
December 17, 2025
Lots of great product choice
Lots of great product choice, always something on special, good value products and more importantly helpful, friendly staff
December 15, 2025
Always helpful and knowledgeable about…
Always helpful and knowledgeable about our pets needs.
December 17, 2025
I was able to buy what I needed for my…
I was able to buy what I needed for my cats. Staff are always pleasant & helpful.
December 11, 2025
Staff are always helpful but I need to…
Staff are always helpful but I need to be aware of what I’m buying as sometimes cheaper in other store.
December 17, 2025
I found the server very rude
I found the server very rude. I picked up items that I needed and wanted to ask about something else. I started explaining and he said to pass him the items and hurry up as there was a queue. If I had the time to drive to another pet shop I would have, but had puppy duties to get back to. I will avoid Jollyes from now on.
December 14, 2025
Items at a good price
December 12, 2025
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