Jollyes The Pet People - Portsmouth North Harbour Reviews 

355
TrustScore 4.5 out of 5

4.7

Unit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB Portsmouth, GB


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Rated 5 out of 5 stars

Fantastic and friendly staff, who went above and beyond to make us feel welcome even though we came into the store just before closing. Extremely knowledgeable on all products we asked about which... See more

Rated 5 out of 5 stars

The pre-ordered, pre-paid cat-litter (12 x 30L bags) was already stacked up on the trolley and ready to load in my car. I was helped to load it, which was very helpful. The second sales lady was als... See more

Rated 5 out of 5 stars

Outstanding! Jollyes North Harbour has always been the number one go to for all my pets and they never fail to let me down! I visited the store looking to invite some new Gerbils to our family an... See more

Rated 5 out of 5 stars

Always greeted by friendly staff, who go out of thier way to assist with any problems locating items require for both dog and cat.


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB, Portsmouth, United Kingdom

  • 02392387782

4.7

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.7

All reviews

(355)

7,564 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m a recently new customer to your…

I’m a recently new customer to your store. Your staff in this store are so helpful and always advise me on the best products to buy for my new kitten which I love. Your store is always clean and well stocked.
Also love the idea of donating the tinned pet food when we pay. Great idea!!!
Defo my go to place for my pet needs. Thank you

November 2, 2025
Rated 5 out of 5 stars

Had what I required

Had what I required. Staff polite and friendly, also some have great memories as they can remember myself and post code when applying pet club info.

November 25, 2025
Rated 5 out of 5 stars

Best place for dog chews

I buy all my dog chew from you as there is a good range of chew and they are reasonably priced. The staff who serve me are always super friendly and smiley too

October 2, 2025
Rated 5 out of 5 stars

Great prices

Great prices. Beats the local pet shop and the supermarket. The Pet Club is good for discounts. Also, the people working are always helpful.

September 8, 2025
Rated 5 out of 5 stars

Nice clean store

Nice clean store, great prices and nice staff. Car park a bit tight but not their fault, just worth knowing if you need to load stuff into the back seats as prices here mean bulk buying can makes sense!

December 27, 2024

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