Fantastic and friendly staff, who went above and beyond to make us feel welcome even though we came into the store just before closing. Extremely knowledgeable on all products we asked about which... See more
Location
Switch locationUnit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB Portsmouth, GB
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See what reviewers are saying
The pre-ordered, pre-paid cat-litter (12 x 30L bags) was already stacked up on the trolley and ready to load in my car. I was helped to load it, which was very helpful. The second sales lady was als... See more
Outstanding! Jollyes North Harbour has always been the number one go to for all my pets and they never fail to let me down! I visited the store looking to invite some new Gerbils to our family an... See more
Always greeted by friendly staff, who go out of thier way to assist with any problems locating items require for both dog and cat.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB, Portsmouth, United Kingdom
- 02392387782
4.7
Excellent
355 reviews
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Good value for money
Good value for money, but low on stock.
I don't think there is any need to be selling live animals for pets.
I like the other stores with no live animals better.
June 11, 2024
Excellent customer service.
Excellent customer service.
Professional and pleasant.
Fantastic clean store and every product we need for out Patsy 🐕
May 25, 2024
You had the dog food I wanted although…
You had the dog food I wanted although more expensive than my usual shop
April 14, 2024
Didn't have stock unfortunately
I love shopping at Jollyes but unfortunately this visit they didn't have the Sawdust that I needed and was given no idea as to when it would be in-stock, was offered either the smallest bag or two an absolute massive bags (2 for £16) I ended up getting it elsewhere.
April 1, 2024
Only went in for a couple of things we…
Only went in for a couple of things we needed for the cats, the staff were very friendly and helpful.
February 22, 2024
Staff were friendly and polite
Staff were friendly and polite, shame do don't have a loyalty card system that works.
February 21, 2024
May use AI-assist with repliesRead more
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No staff available to get frozen mice I…
No staff available to get frozen mice I needed. So cashier could not leave till and had to wait till another member of staff was able to come and get them.
February 4, 2024
Reply from Jollyes The Pet People - Portsmouth North Harbour
Many thanks for your feedback
This has been passed on to store
We apologise for the inconvenience this has caused
Kind regards
Jollyes Customer services
The staff are always helpfull..gentle…
The staff are always helpfull..gentle kind and caring.
January 25, 2024
Very helpful
January 24, 2024
Jollies North Harbour have empathic, caring and knowledgeable team
The team at my choice of Jollies know my dog personally and in my opinion have a great care and knowledge of your product and the wellbeing of our pets.
Love it!
The 15% discount on my account is also very welcome on your hugely competitive prices too
January 25, 2024
Friendly staff and the store is bright…
Friendly staff and the store is bright but my biggest bugbear is that 3/4 of the store is dedicated to everything dog, there is literally one aisle for cats and one aisle for all other pets. As an owner of 3 of the 13 million cats owned in the UK as compared to the 14 million dogs owned in the UK I think that the options for cat care in Jollyes is absolutely poor really. Please provide more cat care products please just like, dare I say it, Pets at Home!
January 24, 2024
Always very nice and helpful
January 17, 2024
All good happy customer
January 20, 2024
Good variety of products at competitive…
Good variety of products at competitive prices. Lovely clean organised store friendly staff
January 19, 2024
Positive experience
January 18, 2024
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