Fantastic and friendly staff, who went above and beyond to make us feel welcome even though we came into the store just before closing. Extremely knowledgeable on all products we asked about which... See more
Location
Switch locationUnit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB Portsmouth, GB
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The pre-ordered, pre-paid cat-litter (12 x 30L bags) was already stacked up on the trolley and ready to load in my car. I was helped to load it, which was very helpful. The second sales lady was als... See more
Outstanding! Jollyes North Harbour has always been the number one go to for all my pets and they never fail to let me down! I visited the store looking to invite some new Gerbils to our family an... See more
Always greeted by friendly staff, who go out of thier way to assist with any problems locating items require for both dog and cat.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Portsmouth Retail Park,, Binnacle Way,, PO6 4FB, Portsmouth, United Kingdom
- 02392387782
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such helpful staff
such helpful staff , from the phone call to check stock which was put aside for me to actual counter service ; you have a great team at Portsmouth !
Very good customer service
Very good customer service. The store had everything we needed. Also felt that it was good value.
very efficient service and helpful.
Always welcoming
Always welcoming, polite and friendly. Such good value for money. Excellent
Nothing was to much trouble the staff…
Nothing was to much trouble the staff where very helpful and friendly
Great customer service and great line…
Great customer service and great line of products. Always ready help and advice . The staff are always ready to help and store looks great management and staff.
Needed food for my snake
Needed food for my snake, the lady came out with all the available sizes etc.
Shop is filled with loads of cool pet stuff aswell at decent prices.
The staff member stop what she was…
The staff member stop what she was doing and took me to the product that I enquired about she was also able to tell me that the product contained no raw hide she was very pleasant and helpful
Brilliant people who work in store
Brilliant people who work in store.
Credit to your team
I was able to get through the aisles…
I was able to get through the aisles very easily in moly wheelchair
But the food was placed at dog height so. Had to keep away from these aisles as my dog is on Hypoallergenic Diet and I was not able to look for any of this type of food
Very helpful staff
Very helpful staff helping me find the right food to use for my old English bulldog
Efficient Helpful & friendly!!
Lovely staff member and great selection…
Lovely staff member and great selection of natural healthy foods and treats and reasonable prices
Good service
So much available in store
So much available in store. Staff were polite and friendly.
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