The store manager lav I think was her name was so helpful, directed me to the exact dog cage I wanted and even scoured the warehouse to look for additional bones for purchase. Gave me lots of info reg... See more
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The lady who served me was so helpful, I asked about recommendations for raw cat food, she told me they sold it however it was in stock, she left a note for me to reserve some in the next delivery and... See more
Very friendly staff,good with my dog. Gave me some good advice on dog food options for my shiba inu, would definitely recommend to pet owners. Great value for money v meat content with their lifestage... See more
Excellent choice and great prices too. Staff are really helpful. Easy to order for click and collect. My only negative comment is regarding ordering large bags of kibble, it only gives you the option... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 11, The Pipeworks, DE11 9AA, Swadlincote, United Kingdom
- 01283241570
4.5
Excellent
385 reviews
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Very helpful and friendly knowledgeable…
Very helpful and friendly knowledgeable staff
February 26, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Went in for locust
Went in for locust, different sizes.
Disgusted at how many tubs had just dead in them. Even though i brought some with live locust in, i was still charged full price. Threw away lots of dead ones in tubs. Gheco wont eat dead ones.
February 26, 2025
Reply from Jollyes The Pet People - Swadlincote
We understand your frustration with the condition of the locusts. We strive to provide our customers with the highest quality products and are disappointed to hear that your experience did not meet your expectations. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our offerings.
I come to this groomers often Rebecca…
I come to this groomers often Rebecca the young lady is so kind and helpful she’s always cuddling with my dogs while waiting for me to come collect she is the kind of person you want grooming your animal because you can tell she loves the animals.
February 25, 2025
Good place to shop for pets
A really well stocked shop and the groomer Rebecca did a lovely first time groom on my cairn terrier
February 20, 2025
Really helpful kind friendly guy
Really helpful kind friendly guy. Took time to go through things regarding my dogs anxiety
February 23, 2025
Had one item that I was looking for
Had one item that I was looking for, price was very reasonable
February 21, 2025
For my dog's 9th Birthday
I had mentioned it was my dogs birthday and the lovely gentleman at the desk was kind enough to say happy birthday towards my dog. He mentioned about the store card and their could be a discount to the items I was purchasing for my dog. He signed me up within minutes and a discount was applied because of this. He told me he lost his dog who was almost 20 years old, this was of course sad to hear but nice of the gentleman to be able to share that as my dog is now getting old. He was so pleasant and helpful and yet I don't remember his name which is awful of me. But he is a credit to the store for sure.
February 22, 2025
Very good pet shop
Very good pet shop. I went shopping for my 4 year old Dog and my Puppy and there was so much choice . The prices were amazing too. A lot cheaper than all the other BIG known Pet stores!!
I will be going here from now on.
February 17, 2025
Fantastic
Jolly's Groomers have provided outstanding services to our little PomChi Logan with his wash and grooming and Travis nail trims, thank you!! Highly recommend 💯
February 10, 2025
The service was good
The service was good, brought rileys cat food in gravy and my cats enjoy it, affordable too
February 6, 2025
A Perfect Fit !
Just bought a lovely coat for my dog. I'd been to many pet shops before this one but the coats appeared to be odd sizing. Gary was very helpful in choosing a coat that fitted our dog. Perfect!
February 10, 2025
Prices increased quite a lot from…
Prices increased quite a lot from previous visits not long ago. Used to go with my mum to get our dogs nails cut and for several months they were £5 for both. Went in this past weekend and it had gone up to £7.50 each. Just seems a bit much.
February 8, 2025
Amazing staff
Amazing staff. Very friendly and my dog loved it there. Did a great job grooming my dog. Looks amazing.
February 3, 2025
Amazing team at Jollyes
The man that served me, and has many times before is always a delight to talk to and super friendly makes the visits nicer. Tbf all the staff there are really nice, and have a good chat with all of them. Feels nice and personal.
February 5, 2025
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