The store manager lav I think was her name was so helpful, directed me to the exact dog cage I wanted and even scoured the warehouse to look for additional bones for purchase. Gave me lots of info reg... See more
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The lady who served me was so helpful, I asked about recommendations for raw cat food, she told me they sold it however it was in stock, she left a note for me to reserve some in the next delivery and... See more
Very friendly staff,good with my dog. Gave me some good advice on dog food options for my shiba inu, would definitely recommend to pet owners. Great value for money v meat content with their lifestage... See more
Excellent choice and great prices too. Staff are really helpful. Easy to order for click and collect. My only negative comment is regarding ordering large bags of kibble, it only gives you the option... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 11, The Pipeworks, DE11 9AA, Swadlincote, United Kingdom
- 01283241570
4.5
Excellent
385 reviews
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Found everything I wanted and got a…
Found everything I wanted and got a good deal thanks
January 30, 2025
Very helpful to a new owner of a 8 week…
Very helpful to a new owner of a 8 week old puppy what was useful for the first few weeks etc
January 31, 2025
Excellent choice and great prices too
Excellent choice and great prices too. Staff are really helpful. Easy to order for click and collect. My only negative comment is regarding ordering large bags of kibble, it only gives you the option of a 2 weekly subscription in the one I want, and not as a one off or subscription with a different delivery period. Otherwise perfect
January 26, 2025
Custermer service and very helpful also…
Custermer service and very helpful also alway polite.
January 17, 2025
Always have in stock what I need.
January 19, 2025
Guy assistant was very helpful and…
Guy assistant was very helpful and answered our queries. Great help thanks 😁
January 19, 2025
Good experience Fair priced /polite staff and usually…
Fair priced /polite staff and usually got everything that you need.
January 19, 2025
The lady who served me was so helpful
The lady who served me was so helpful, I asked about recommendations for raw cat food, she told me they sold it however it was in stock, she left a note for me to reserve some in the next delivery and updated my membership details for me. Neither of these things she needed to do but were super kind and so helpful of her!! So rare to receive good and kind service these days, so it was amazingly refreshing!!
January 14, 2025
Great service and choice.
January 14, 2025
Huge range of products
Huge range of products, competitve prices, high quality customer service. I'll definitely return.
January 12, 2025
excellent experience...
the assistant was very helpful and made my shopping experience so very easy..
January 12, 2025
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