The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
Company replied
Location
Switch locationWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... See more
Company replied
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... See more
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, United Kingdom
- 02392 261441
4.8
Excellent
1K reviews
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Excellent
Practical location, reliable pricing and most importantly my dog loves the food we buy from you.
December 23, 2025
My local Jollyes has great helpful…
My local Jollyes has great helpful staff always service with a smile,knowledgable and polite. Well stocked at great prices.
December 31, 2025
Didn't get pet club discount 😕
December 30, 2025
Great service
Great service, friendly staff, nice to be greeted with a smile. I also like the loyalty app.
December 4, 2025
Great service
Great service, friendly and knowledgeable staff, made my shopping experience lovely.
December 19, 2025
Friendly staff
We visit jolleys in Waterlooville regularly, we always go with our dog who is always welcome there, the staff are always very friendly and the shelves are well stocked.
December 19, 2025
Friendly helpful staff
Friendly helpful staff, always. They make my dog very welcome and me of course
December 17, 2025
A very lovely assistant who obviously…
A very lovely assistant who obviously loves dogs
December 11, 2025
Lovely friendly atmosphere
Lovely friendly atmosphere. Wonderful staff. Lot's to choose from
December 3, 2025
Good selection for dogs
Love the selection of natural treats and the fact there is no rawhide sold there
December 1, 2025
Very good customer service.
Very good customer service.
Always polite, helpful and cheerful.
December 1, 2025
Good value
Good value, I took both dogs into my local store to buy both a coat. The assistant couldn’t have been more helpful. Very happy customer.
November 18, 2025
Friendly assistant
Friendly, helpful sales lady. Offered to take heavy items to car for me.
November 24, 2025
Good service
Good service, easy to book online, friendly and helpful staff, clean and well stocked store, reasonable prices.
November 5, 2025
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