The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
Company replied
Location
Switch locationWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... See more
Company replied
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... See more
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, United Kingdom
- 02392 261441
4.8
Excellent
1K reviews
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Great staff
The staff are very knowledgeable. And very courteous in the way they serve you
September 10, 2025
Staff are very friendly and give a warm…
Staff are very friendly and give a warm welcome always. Great knowledge and a great atmosphere. Thank you to those at Waterlooville branch you are appreciated.
September 10, 2025
Price not bad, stuffs friendly
Price not bad. In shop sell my dog favourite treat in fair price. But I have to drive far to the shop. No Jollyes in my town.
July 22, 2025
Positive experience at till 😊
July 23, 2025
Where are the pet loyalty rewards
Customer service was really good but for some reason I’m not receiving emails or rewards from my purchases. The last email was in 2021!!!
The shop assistant checked my email address which was correct. Not sure how to resolve the problem
July 22, 2025
Always have the dog food and treats…
Always have the dog food and treats that I need. Been using jollyes for last 20 years.
July 17, 2025
Always find what we need at Jollyes and…
Always find what we need at Jollyes and the staff are helpful too.
June 12, 2025
Staff very helpful
June 4, 2025
It was great I was able to get all that…
It was great I was able to get all that I needed.
June 6, 2025
Staff were very helpful,especially when…
Staff were very helpful,especially when they realised I was shopping for my cat that had been involved in a traffic accident!! Well done jolleys staff at Waterlooville! Thank you
June 6, 2025
Shop clean,tidy and well organised with…
Shop clean,tidy and well organised with polite and efficient service
June 4, 2025
Very helpful.always have what we…
Very helpful.always have what we need.good parking.good prices with petclub.
June 2, 2025
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