The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
Company replied
Location
Switch locationWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... See more
Company replied
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... See more
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, United Kingdom
- 02392 261441
4.8
Excellent
1K reviews
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Great pet shop
Great pet shop! Needs to be more of them. Always prefer to go there over the other chain pet shop. Much better prices, much better selection of products, better customer service!!
August 14, 2025
All staff are so friendly,welcoming and…
All staff are so friendly,welcoming and kind. They always make a fuss of my cat, when we go in.
I’ve always been comfortable with going there with Mon-El.
October 30, 2025
Found what I wanted easily
Found what I wanted easily. Got served quite quickly assistant very happy to be there. This is not always the case when I’ve been in there. Assistant who’s covered in tattoos was very rude to me a few weeks ago. Calling me a lier !!
October 27, 2025
There’s a great choice and I got…
There’s a great choice and I got exactly what I went for
October 27, 2025
Always get my dogs food from here
Always get my dogs food from here, they are always helpful staff and I don’t get any complaints from the dogs
October 15, 2025
Very friendly staff
Very friendly staff, reassuring for puppy while have his vaccination.
October 17, 2025
Friendly and helpful staff who will…
Friendly and helpful staff who will always go the “extra mile” by taking a heavy item to the car for you!
October 12, 2025
All was good very helpful and…
All was good very helpful and professional. I just want to say a big thank you to the vets for actually still having lactose 2 vaccination this was just what my litter of puppies needed thank you
October 1, 2025
Helpful staff & well stocked store.
The store holds all the things I need from a pet shop. Good range of foods, treats, bedding, accessories & animals.
All the staff I've interacted with are knowledgeable, friendly & helpful.
Prices are competative.
September 26, 2025
Always very knowledgeable and helpful…
Always very knowledgeable and helpful members of staff to help with any advice needed. Highly recommend the waterloovile store to purchase any pets products and valuable advice by staff.
September 24, 2025
Friendly staff, well stocked
Friendly staff, shelves well stocked.
Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl is empty and we have to ask for a fill up!
September 22, 2025
Jollyes staff are always helpful and so…
Jollyes staff are always helpful and so pleasant, the store is set out well, and fully stocked, my dog loves to visit he always gets a treat
September 15, 2025
Brilliant shop
September 12, 2025
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