The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
Company replied
Location
Switch locationWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... See more
Company replied
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... See more
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, United Kingdom
- 02392 261441
4.8
Excellent
1K reviews
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Helpful and friendly
Helpful and friendly
Good prices on everything
But would like to see more items for cats as there is only a small section.
March 18, 2025
The service was excellent also the…
The service was excellent also the quality of the items purchased was very good for the price ipaid
March 15, 2025
Much more competitively priced than…
Much more competitively priced than some of the competition and easier to understand with one price for all shoppers.
March 11, 2025
Staff were very helpful with my…
Staff were very helpful with my questions about my cat and his needs, The food that I bought was at such a good price and found out that I have credits on my account
March 8, 2025
Always good friendly service.
March 7, 2025
Staff are always friendly and helpful
Staff are always friendly and helpful. Have pets best interest at heart.
March 6, 2025
Such lovely staff so helpful and kind.
March 4, 2025
Waterlooville branch!!
Waterlooville branch!!! Staff are so helpful and real friendly and nothing is a problem..
February 27, 2025
Always pleasant visit to Waterlooville…
Always pleasant visit to Waterlooville store
February 27, 2025
Great Store
Love the Waterlooville branch, always everything in stock and lovely helpful staff :)
March 1, 2025
The staff was very helpful with what's…
The staff was very helpful with what's the best food to give my dog
February 27, 2025
Summer's treat.
I take my dog with me which she absolutely loves. Summer wanders around to choose her toy or treat, staff are fantastic. I manage to find everything that I need. Great service, great products and very helpful staff.
February 23, 2025
Lovely staff in the waterlooville…
Lovely staff in the waterlooville branch. Will definitely shop here again.
February 21, 2025
Great store helpful staff and reasonable …
Great store helpful staff and the vets is the most reasonable for puppy vaccinations in the area.
February 12, 2025
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