In April 2024 I made an order costing 33€uro, I never received it and I did not get any response to my messages.
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See what reviewers are saying
Other than my soda-can Seal & Sip Tops taking a tad longer to come than expected, probably my own impatience, they came, they are exactly what I hoped! (I’d had them years ago but hadn’t seen them a... See more
After reading the 1st few reviews I have decided against purchasing from this company, despite the 24/7helpline being pretty helpful. They have completley changed my mind. The thought of non deliver... See more
Company replied
Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never... See more
Company replied
Company details
Information provided by various external sources
You’ve just found the greatest online store for most of your needs. Browse our website and stay tuned to our social media for great discount opportunities. Send all inquiries to support@joopzy.com or contact us via live chat on our website. We'll try to resolve any issues as soon as possible.
Contact info
United States
- support@joopzy.com
- joopzy.com
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Crappy company. BAD business ethics
Crappy company .I have never bought anything from there but their business ethics speak wonders! They highjack all the fashion related Instagram products and comment "got it cheaper at Joopzy". Wake up everyone! They are buying your products from AliExpress and sending them to you! Pay for your own advertising and stop using other business!
There was a mix in my shipment
There was a mix in my shipment, so I contacted their customer support.
I must say they were very supportive and cooperative. They replied promptly and made sure I was resent the correct items.
They were also very supportive to all my concerns.
The company is very helpful and…
The company is very helpful and friendly. Especially Katherine. They sent me my order twice because the Post lost the package at the first time without any other charges. I think that you could make guaranteed purchases from joopzy
Very good and helpful
Good quality
It has really good quality live chat
It has really good quality live chat. Also good customer care services. Great app.
This website is very useful
This website is very useful and interesting good quality and great customer service thank you
Their products quality is really good…
Their products quality is really good and customer service is pretty good and live chat is good as well.
I think he is very trusted
I think he is very trusted. He think his work is very important and so his work is perfect and perfectly does by him every time.
this site so good.
excellent website
very good website and their customer service is very good
excellent website I liked a lot it is…
excellent website I liked a lot it is very helpful very good service of excellent quality I recommend it 100%
Good customer service
Helpful customer service
I like their services and they value me as a their services are of high quality and I can recommend any one to try them.
I think this is a Very interesting and…
I think this is a Very interesting and smart way to get good quality product offering at a low price, and having a good customer service with a live chat is the best part ! ... !really thank you for this useful service.
This website is superb,having good…
This website is superb,having good quality products plus having a very speedy customer service. Live chat is so fast.They highly deserve 5 star.
Relieved and happy
After reading so many bad reviews about Joopzy, I was really hesitant to order any items here, because I feared the trouble with customer support or worse, to not receive my orders.
I bought a couple of electronics there like a wireless charger, earphones, a shaver or display screen protection for my phone etc. Nothing expensive to test if they are reliable or not.
Not all items were delivered at the same speed (got me a bit worried), but the customer service was always very helpful! Whenever I asked about the item status, I got a quick reply from Katherine, very professional. :)
Customer service is just as important as quick delivery times in my opinion and I was positively surprised about the quick replies within the same day. I know many shops that have next to non-existent support, so that's refreshing!
Joopzy has many interesting gadgets so I'll definitely order here again. Thank you!
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